Overview
Workforce Development Representative Jobs in Home Based at PACELearn, Inc.
Job Title: Workforce Development Representative
Organisation: Health Tech Learning
Job Locations: South Africa (Remote)
Functional Department: Workforce Development
Type: Regular, Full-Time – Mon to Fri
Working hours: 8:00 am – 5:00 pm CST
Overview: Health Tech Academy is a US-Based Startup providing high quality healthcare online trainings that are affordable as well as flexible. The ultimate goal of Health Tech Academy is for graduates to have acquired the skills necessary to attain immediate job placement success upon completion of the program. Our programs are designed to take advantage of the best of both worlds: hands-on and online. Our courses are delivered online and instructor support is provided online. More about Health Tech Academy at www.healthtechacademy.org
At Health Tech Academy, we are committed to upholding the core values of PRAISE:
Passion | Respect | Accountability | Innovation | Speed | Execution
Position Summary
The Workforce Development Representative serves as the first point of contact and brand ambassador for Health Tech Learning within the public workforce system. This role is responsible for conducting inbound and outbound outreach with Workforce Boards and American Job Center (AJC) Site Directors to secure appointments, schedule site visits, and expand partnership opportunities. This position plays a critical role in shaping how workforce leaders perceive Health Tech Learning and ensuring a consistent pipeline of qualified, confirmed meetings that lead to long-term partnership and referral growth. The ideal candidate is driven, professional, and motivated by creating access to career pathways that positively impact individuals and communities.
Core Responsibilities
Outbound Engagement & Appointment Setting
- Conduct inbound and outbound calls with Workforce Boards and AJC Site Directors across assigned states (IL, AZ, WY, NM, VT, LA)
- Secure confirmed appointments and site visits for partnership development
- Execute structured follow-up via calls, emails, and texts to maintain engagement and ensure meeting attendance
Pipeline Management & Forecasting
- Build and manage a consistent pipeline of outreach activity and scheduled appointments
- Maintain accurate and predictable weekly and monthly appointment forecasts
- Track all activity, contacts, and meetings within CRM systems
Stakeholder Engagement & Positioning
- Professionally represent Health Tech Learning and clearly communicate program value
- Conduct high-level discovery to understand workforce board priorities and training needs
- Deliver consistent messaging aligned with company standards and outreach strategy
Operational Excellence & Compliance
- Maintain accuracy in data entry, reporting, and CRM documentation
- Follow established outreach processes, scripts, and communication standards
- Ensure professionalism, integrity, and consistency in all interactions
Performance Expectations (Measures of Success)
- Meet or exceed weekly, monthly, quarterly, and annual appointment-setting goals
- Maintain strong outreach activity levels (calls, emails, follow-ups)
- Achieve high meeting confirmation and show rates
- Maintain accurate pipeline tracking and forecasting
- Meet internal quality assurance and communication standards
Qualifications & Requirements
Minimum Experience
- 3–5+ years of experience in outbound sales, admissions, workforce development, or business
development
- Proven success in high-volume calling and pipeline management
- Experience engaging decision-makers and securing meetings
Skills & Competencies
- Strong verbal and written communication skills
- Ability to influence and engage professional stakeholders
- Critical thinking and problem-solving ability
- Effective time management and organizational skills
- High attention to detail with data accuracy
Additional Requirements
- Positive, goal-oriented mindset
- Ability to work flexible hours as needed
- Comfortable interacting with diverse populations and leadership levels
- Degree preferred but not required
Core Competencies
- Relationship building and stakeholder engagement
- Pipeline development and lead nurturing
- Appointment setting and conversion focus
- Professional communication and influence
- Results-driven execution
Job Type: Full-time
Work Location: Remote
Title: Workforce Development Representative
Company: PACELearn, Inc.
Location: Home Based
