Store Admin Controller

Role Purpose

The Store Admin Controller will play a vital role in establishing strong administrative and financial controls from day one by ensuring accurate invoice processing, effective cost control, audit readiness, and efficient back-office operations. This role is responsible for maintaining safety, compliance, supporting smooth store operations and protecting the business through sound financial and administrative practices.

Key Responsibilities

• Manage and process store invoices, purchase orders, credits, returns, and payment-related queries accurately and within agreed timelines

• Review invoices and transactions to ensure correct allocation of expenses, assets, investments, and operational costs

• Create and maintain purchase orders in line with business processes and approved budgets

• Monitor financial transactions, investigate discrepancies, and ensure accurate classification of costs within the ERP system

• Support month-end processes by reviewing reports, identifying variances, and escalating financial concerns

• Maintain accurate records and documentation to support internal and external audits

• Assist with asset management including asset verification, register maintenance, and asset count processes

• Monitor store contracts, service agreements, and billing activities to ensure accuracy and compliance

• Identify billing errors, investigate transactional discrepancies, and support corrective action where required

• Work closely with store departments including Finance, Cash Office, Customer Services, Operations, and Store Leadership to resolve queries and improve processes

• Analyse back-office transactions and ensure compliance with company policies, procedures, and standard operating processes

• Maintain control over store administration records including registers, reports, trackers, and compliance documentation

• Support stock control processes relating to store consumables and operational requirements

• Review CRM packs and administrative documentation to ensure accuracy and provide feedback to relevant stakeholders

• Promote strong administrative discipline and financial awareness across the store environment

Qualification and Experience

• Matric (Grade 12) or equivalent qualification

• Relevant qualification in Business Administration, Finance, Accounting, Retail Management, or related field would be advantageous

• Previous experience in a Store Admin Controller, Retail Administration, Finance Administrator, Accounts Assistant, or similar role

• Experience working in a retail, DIY, hardware, warehouse, or operational environment would be advantageous

• Knowledge and understanding of invoice processing, purchase orders, financial controls, and administrative procedures

• Experience using ERP systems and managing financial or operational reports

• Strong attention to detail with the ability to identify errors, discrepancies, and process gaps

• Good understanding of compliance requirements, audit processes, and document management

• Strong organisational and administrative skills with the ability to manage multiple priorities in a fast-paced store environment

• Excellent communication skills with the ability to work effectively with internal teams and external service providers

This advert will remain open for 8 weeks as part of our new store opening recruitment drive. Applications will be reviewed throughout the period and shortlisted candidates will be contacted as the process progresses. Only successful candidates moving to the next stage will be contacted.