Overview
Snr Fleet Controller Jobs in Pretoria North at Rosslyn Recruitment
The successful candidate will be responsible for:
- Assist the Jnr Operations Manager in overseeing a team of fleet controllers.
- Manage the effective coordination of bookings by working closely together with all relevant teams.
- Focus on continually improving fleet utilisation, productivity, and efficiencies.
- Manage escalated customer problems, changes, and queries to achieve the best outcome for all parties involved whilst maintaining the highest level of customer service.
- Manage and coordinate education and training of junior and/or new team members in all aspects of operations.
- Oversee the booking and deployment of drivers and trucks to ensure optimal utilisation, cost effectiveness and the highest-level of customer service is maintained at all times.
- Oversee the capturing and updating planned loads on Fleet Management Systems as well as the allocation of planned loads to drivers and trucks.
- Ensure drivers received their loading instructions; ensure they are aware of what is expected of them as well as informing them of any changes.
- Ensure that planned and scheduled loads are picked up and delivered on time as well as update stakeholders on progress and delays.
- Ensure that all POD and related documents are clearly and correctly scanned and submitted by driver via the Tom-Tom and that hard copies are handed in when in the yard.
- Monitor the diesel consumption and driver efficiency and inform Training Centre of poor diesel and driver performance.
- Responsible for managing de-briefing sessions with truck drivers and to assist driver’s with all queries they may have.
- Update the daily attendance register of drivers as well as manage all planned and unplanned time-off.
- Inform Call Centre of any breakdowns or related issues and follow-up on ETA to resolve.
Qualification and experience:
- Minimum grade 12
- 4-6 years related experience as a Fleet Controller in the road freight/logistics industry
- Basic knowledge of excel, word and general computer literacy is paramount.
- Fluent in English and Afrikaans.
NOTE:
This is not an 8:00 to 17:00 job. This job requires extended or irregular hours most of the time
Job Type: Full-time, Permanent
Job Type: Permanent
Pay: From R40 000,00 per month
Work Location: In person
Title: Snr Fleet Controller
Company: Rosslyn Recruitment
Location: Pretoria North
