Senior Secretary

Job Description

As a Senior Secretary, you will play an important role in creating a well-organised and efficient environment that enables Pathologists and the wider laboratory team to focus on delivering exceptional service. This role is centred on providing professional administrative support, managing information with accuracy and care, and ensuring that specimens are prepared and managed effectively for sub-contractors and outstanding testing requirements.

You will be a trusted support partner who helps maintain smooth day-to-day operations while fostering positive relationships with clients and colleagues. Through your attention to detail, professionalism, and commitment to service excellence, you will contribute to a culture where people can perform at their best and where high-quality support is valued as a key part of organisational success.

Job Requirements

Qualification Requirements

To thrive in this role, you will have completed Grade 12 and have received training in relevant computer software packages, enabling you to work confidently across administrative and laboratory support systems. Registration with the Health Professions Council of South Africa (HPCSA) as a Laboratory Assistant is essential. You will also need to have a valid South African drivers license: Code B

Your qualifications will provide the foundation for delivering reliable administrative support, maintaining accurate records, and contributing to an environment where quality, professionalism, and continuous improvement are encouraged.

You will bring a minimum of two years’ experience within a Send Away or Prelab environment, with a sound understanding of laboratory support processes and specimen management requirements. Your experience will enable you to confidently coordinate administrative activities, prepare specimens for referral testing, manage outstanding specimens, and support the efficient flow of information across the department.

Success in this role comes from applying your knowledge with consistency and care while collaborating effectively with colleagues and supporting a positive experience for both internal and external stakeholders.

Skills Requirements

You are someone who enjoys delivering high-quality work and takes pride in being organised, dependable, and solution focused. Strong computer skills will allow you to use technology effectively and manage information accurately in a busy environment.

You will be a confident communicator with the ability to read, write, and speak fluently in English. Your ability to communicate professionally and build positive working relationships will support collaboration across teams and contribute to a people-centred experience for colleagues and clients alike.

Sound numerical reasoning skills are important, enabling you to perform basic calculations accurately when required. Strong typing skills and the ability to work efficiently with written information will further support your success in managing administrative responsibilities and ensuring that documentation is completed to a high standard.

A proactive approach to learning, adaptability, and a commitment to continuous development will help you build capability, embrace new challenges, and contribute positively to the success of the team.

Role Impact

In this role, your contribution will extend beyond administration. You will help create a professional and supportive environment where information is managed effectively, processes run smoothly, and stakeholders receive excellent service. By performing secretarial duties with accuracy and care, supporting Send Away activities, and maintaining strong client relationships, you will play an important part in upholding the reputation and quality standards of the organisation.

Your work will support a culture of accountability, collaboration, and engagement, helping colleagues perform at their best while contributing to an environment where people are empowered to grow, develop, and deliver meaningful outcomes. Through your dedication and attention to detail, you will make a valuable difference to both operational effectiveness and the overall experience of those you support.

Employment Equity and Diversity

At Ampath, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. In line with our Employment Equity goals, we actively encourage applications from individuals across all backgrounds, especially those from underrepresented groups. We believe that diverse perspectives drive innovation and excellence in healthcare, and we are proud to create a space where everyone can thrive.

Hours of Work

40 hours per week

Work week

5 days

Location

Gqeberha | Greenacres

Closing Date

4 July 2026 at 21:00

now and take the next step in your career with Ampath, where purpose meets possibility.