Overview
Provider Administrator Jobs in Cape Town at Momentum Health
Introduction
Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.
Disclaimer
As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
To provide an office based administrative support to external stakeholders and to the internal team in order to ensure an effective and efficient escalation process as well as corresponding system support queries.
Requirements
- Matric.
- At least 2 – 3 years’ experience,preferably in medical scheme industry.
- At least 2 – 3 years Client services or call centre experience.
- Proficient in MS Office (Excel,Word, Outlook).
Duties & Responsibilities
- Maintaining and updating of medical practice information.
- Capturing and loading of provider and/or clinical data.
- Administering the contracting of service providers on system.
- Participate in Provider Engagement projects on an adhoc basis.
- Communicate verbally and in writing with medical practices in a professional manner.
- Investigate and resolve claim queries.
- Handle incoming telephonic and email queries from providers and third parties.
- Educating and supporting the external healthcare providers in the business systems.
- Conduct telephonic surveys of service providers.
Competencies
- Business Acumen.
- Client/ Stakeholder Commitment.
- Drive for Results.
- Leads Change and Innovation.
- Motivating and Inspiring Team.
- Collaboration.
- Impact and Influence.
Title: Provider Administrator
Company: Momentum Health
Location: Cape Town
