Overview
Process Engineer Jobs in Pretoria at Interfront SOC Ltd.
Key Responsibilities:
Process Engineering & Optimisation
? Analyse existing software development, delivery, and support processes to identify inefficiencies, bottlenecks, and risks.
? Design and implement future-state processes aligned to modern digital and software engineering practices.
? Apply Lean, Six Sigma Business Process Management and Industrial Engineering principles to improve cycle time, quality, and cost efficiency.
? Develop and maintain process models, process maps, value stream maps, and standard operating procedures.
? Working at the intersection of business analysis, systems thinking, and technology implementation.
2. Digital Transformation & Modernisation change agent
? Support modernisation of legacy IT systems by defining improved delivery and operational processes.
? Review processes and identifying opportunities of disintermediation to unlock great value and efficiency in the solutions implemented.
? Enable design thinking and approaches that facilitate transition to modern architectures, including cloud-based, API-driven, and microservices-oriented environments.
? Support the adoption of automation, CI/CD pipelines, and DevOps-aligned process improvements.
? Identifying metrics that support data-driven decision-making through process measurement.
3. Software Development Lifecycle (SDLC) participation
? Work closely with architects, developers, testers, and business analysts to impact SDLC effectiveness.
? Align and support processes for:
o Requirements management
o Development and configuration
o Testing and quality assurance
o Release and deployment management
o Application support and continuous improvement
o Ensure process consistency across multiple teams and initiatives.
4. Governance, Risk & Compliance
? Ensure all processes align with organisational governance, compliance, and audit standards.
? Maintain audit-ready documentation for process changes and digital initiatives.
? Support internal and external audits by providing process evidence, metrics, and controls.
? Embed quality, risk management, and controls into process design.
5. Stakeholder & Change Enablement
? Work with stakeholders to identify their business objectives and design and implement digital solutions to achieve those goals.
? Collaborate with business and IT stakeholders to ensure process changes are practical and adopted.
? Support change management and training initiatives related to process and system changes.
? Act as a bridge between engineering, technology, and business teams.
? Promote a culture of continuous improvement and innovation.
Qualifications & Experience:
Qualifications
? Bachelor?s Degree in Industrial Engineering (BEng / BSc / BTech) ? Mandatory
? Postgraduate qualification in Engineering, Information Systems, or Business (advantageous)
Experience
? 8+ years of relevant experience in:
o Process Engineering
o Continuous Improvement
o IT / Software Development environments
o Change Management
? Proven experience working within software development or IT delivery teams
? Demonstrated exposure to digital transformation or system modernisation initiatives
? Experience in regulated, large-scale, or enterprise environments (advantageous)
Technical Competencies
? Process design and optimisation
? Software Development Lifecycle (SDLC) knowledge
? Digital transformation principles
? Systems thinking: Seeing the big picture and how parts of an organisation interconnect.
? Process modelling and documentation
? Lean / Six Sigma methodologies
? Automation and workflow optimisation
? DevOps / Agile ways of working (process perspective)
? Risk, quality, and governance frameworks
? Data analysis and performance measurement
Behavioural Competencies
? Analytical and structured thinking
? Strong problem-solving capability: Designing innovative solutions to reduce friction and waste in workflows.
? Attention to detail and quality focus
? Accountability and ownership
? Stakeholder engagement and collaboration
? Adaptability in fast-changing environments: Navigating rapid changes in technology and business models.
? Continuous improvement mindset
? Integrity, transparency, and professionalism
Key Deliverables
? Current-state and future-state process models
? Process improvement recommendations and business cases
? Standardised SDLC and operational process artefacts
? Transformation and modernisation support documentation
? Measurable improvements in efficiency, quality, and delivery outcomes
Title: Process Engineer
Company: Interfront SOC Ltd.
Location: Pretoria
