Operations Project Administrator

Job Purpose:

The Operations Project Administrator will be responsible for providing a wide range of administrative and project support of a responsible, confidential and complex nature to support projects across Sunbet’s Operations department and the business in order to ensure a seamless and consistent delivery to all clients, as well as internal and external stakeholders. This will include co-ordinating and tracking of project activities to ensure that objectives are delivered as agreed in line with Sunbet’s targets, budgets and relevant policy, procedures and standards. This dynamic position requires the ability to plan and think critically, and offer support with professionalism, adaptability and confidentiality.

Job Scope:

• Co-ordinate and track project activities, ensuring stakeholders are informed; that activities are tracked and measured and that there is follow-through in the execution of project tasks and activities in line with established frameworks, tools and regulations
• Support the operations and project teams in conducting of due diligence activities on various SunBet business, to support the operationalisation of the SunBet revenue growth and optimisation strategy for implementation across the business operations
• Monitor and anticipate team requirements needed for projects; tasks, documentation or any other resources and equipment as may be required, escalating challenges if necessary
• Facilitate communication with various stakeholders, team members and clients around project activity requirements
• Maintain and track comprehensive and accurate records of project interactions, issues, and resolutions contributing to the ongoing improvement of service processes, procedures, and knowledge base
• Collaborate with cross functional teams to execute on projects handed down by management
• Assist with capturing of ongoing projects on the work management platform (Asana), assigning relevant stakeholders and allocating due dates after consultation with relevant stakeholders
• Prepare project status reports and presentations to provide to key stakeholders
• Prepare project briefs to ensure all key stakeholders are aware of what is required for a certain project
• Attend meetings with affected stakeholders to ensure that action points are captured and implemented as part of the project planning process

Qualifications:

• BCom Degree or relevant equivalent in accounting, finance, engineering, business management

Experience:

• 1-2 years working experience
• Project management experience preferable
• Gaming industry exposure is preferable

Behavioural Competencies:

• Analysing / Problem Solving ability
• Managing Stakeholder relationships
• Applying expertise and technology
• Responding with urgency
• Emotional Maturity
• Integrating (Connecting, Consulting, Collaborating)

Technical Competencies:

• Interest in online sports betting and casino games
• Project co-ordination
• Proficiency in Asana or other work management programs is beneficial
• Computer literacy – MS Office
• Administrative and minute-taking ability
• English Verbal and Written communication skills
• Functional product and process knowledge
• Business process analysis methods and techniques