Overview
Operations Manager Jobs in Johannesburg at Zenpod
ACTIVATIONS & OPERATIONS MANAGER — ZENPOD (PTY) LTD
Johannesburg (Field-Based) | Fixed-Term Contract | Start: 1 September 2026
IMPORTANT: To apply, you must complete the official application form via the link below. Email applications will not be accepted and will not be reviewed.
Apply here: https://forms.monday.com/forms/44c0b3574d97723a00c3f7c7d4619add?r=use1
ABOUT ZENPOD
ZenPod is a technology-driven wellness vending business operating premium massage chair activations across high-traffic consumer environments in South Africa. We deploy automated massage chairs in shopping centres, airports, and other premium locations, providing on-demand wellness experiences to the public.
We’re a fast-moving, entrepreneurial business and this role sits at the heart of our operations.
THE ROLE
The Activations & Operations Manager owns everything that happens in the field — from the moment equipment leaves our storage facility through to ongoing site performance. This role is responsible for execution, quality, and growth.
This is a hands-on, field-based position. The right person is highly organised, commercially minded, and thrives on ownership and accountability.
KEY RESPONSIBILITIES
Logistics & Installation
- Coordinate shop fitters, electricians, and site contractors for new activations
- Manage transportation, delivery, placement, and installation of chairs and equipment
- Oversee branding, signage, and promotional material setup at each location
- Maintain the storage facility and manage all inventory movements
- Execute equipment swap-outs and minimise downtime
Operations & Maintenance
- Facilitate repairs through managed service provider relationships
- Conduct regular site visits and quality checks across all active locations
- Manage branded clothing and promotional assets for all activations
Staffing
- Source, screen, and present promotional staff candidates for approval
- Train new staff using established scripts and onboarding protocols
- Manage staff schedules to ensure full coverage across all activations
Performance Monitoring & Reporting
- Monitor and analyse performance data via the Nayax application across all centres
- Report regularly on revenue targets versus actuals per site
- Identify underperforming and high-performing locations and recommend strategic responses
- Flag operational issues and escalate with recommended actions
Business Development
- Identify and evaluate new activation opportunities — shopping centres, airports, and premium venues
- Conduct site visits alongside management to assess new spaces and obtain rental rates
- Initiate outreach and schedule viewings with prospective venue partners
REQUIREMENTS
- Minimum 3 years’ experience in activations, field operations, or project management
- Strong logistics and stakeholder coordination background
- Comfortable operating autonomously in a fast-paced, field-based environment
- Tech-savvy — able to work with performance dashboards and reporting tools
- Valid South African driver’s licence and own reliable vehicle
- Excellent communication and stakeholder management skills
- Commercial mindset — understands the link between operational performance and revenue
ADVANTAGEOUS
- Experience in retail activations, vending, or consumer tech environments
- Prior experience managing promotional staff or field teams
- Existing relationships with shopping centre management or landlords
PACKAGE
- Salary: R25,000 – R30,000 gross per month (negotiable based on experience)
- Contract: Fixed-term (1 September – 31 December 2026), with potential for permanent appointment
HOW TO APPLY
Email applications will not be accepted. To be considered, you must complete the official application form. Only applications submitted through the form will be reviewed.
Apply here: https://forms.monday.com/forms/44c0b3574d97723a00c3f7c7d4619add?r=use1
Pay: R25 000,00 – R30 000,00 per month
Application Question(s):
- Are you aware that email and Indeed applications will not be accepted? To be considered, you must complete the official application form. Only applications submitted through the form will be reviewed.
Apply here: https://forms.monday.com/forms/44c0b3574d97723a00c3f7c7d4619add?r=use1
Work Location: In person
Title: Operations Manager
Company: Zenpod
Location: Johannesburg
