IT Project Manager

We’re looking for a IT Project Manager who will coordinate and oversee technology projects that support the Data and Collections teams. The role is responsible for managing the delivery of reports, dashboards, analytics solutions, process improvements, and related system enhancements. The successful candidate will work closely with business stakeholders, data specialists, developers, and operational teams to ensure projects are delivered on time, within scope, and aligned to business objectives.

MINIMUM REQUIREMENTS:

✅ Bachelor’s Degree or Diploma in Information Technology, Computer Science, Business Information Systems, Project Management, or a related field, or equivalent work experience.

✅ Minimum 5 years of project coordination or project management experience

✅ Experience working on IT, reporting, business intelligence, data, or analytics projects

✅ Experience engaging with business stakeholders and technical teams

✅ Exposure to Collections, Financial Services, Credit, or Customer Operations environments will be advantageous

RESPONSIBILITIES:

(Duties as set out below is not limited to same)

Manage the end-to-end lifecycle of IT and data-related projects.

Develop project plans, timelines, milestones, and resource requirements.

Coordinate project activities across Data, Collections, IT, and business stakeholders. This includes timeline and expectation management.

Monitor project progress and proactively identify risks, issues, and dependencies.

Facilitate project meetings, status updates, and steering committee reporting

Act as the primary liaison between business users and technical teams in order to gather and document business requirements and project objectives.

Manage stakeholder expectations and communicate project status regularly. This includes managing the scope of projects.

Facilitate workshops and requirement-gathering sessions with business teams.

Coordinate the development and delivery of operational and management reports.

Oversee dashboard implementation projects and enhancements.

Support the prioritization and tracking of analytics requests.

Ensure reporting solutions meet business requirements and data quality standards. This will be done in conjunction with Senior IT and Operations Management.

Collaborate with data analysts and BI developers to define deliverables and timelines.

Work with Collections leadership to identify opportunities for process improvement through data and technology.

Coordinate projects involving collections performance reporting, customer analytics, and operational metrics. This includes the collection controls and associated reporting.

Assist in defining and documenting business processes and reporting requirements

Maintain project documentation, including business requirements, project plans, and status reports.

Track project deliverables and maintain project dashboards.

Support post-implementation reviews and lessons learned exercises.

Identify opportunities to improve project delivery processes.

Promote best practices in project management, reporting, and stakeholder engagement.

Key Competencies:

✅ Strong project planning and organizational skills.

✅ Excellent verbal and written communication skills.

✅ Strong stakeholder management and relationship-building abilities.

✅ Problem-solving and analytical thinking.

✅ Ability to manage multiple projects simultaneously.

✅ Attention to detail and commitment to quality.

✅ Ability to work independently and within cross-functional teams.

✅ Strong facilitation and meeting management skills.

WHAT WE OFFER

• ️ An Agile Team

R240 000 – R300 000 per annum plus benefits

Professional Development

• A flexible schedule accommodating both office and remote work

LIPCO – LAW FOR ALL is an award-winning company, listed as one of the Top 20 places in South Africa by the Top Employers Institute.

Submit your CV and a copy of your qualifications today

Closing date: Friday 26 June 2026

❗If you haven’t received any communication from us within two weeks following the deadline, please be advised that your application has not been successful.