Overview

International BPO Jobs in Morningside, KwaZulu-Natal at Floor19

International Sales, Lead Generation & Customer Service Opportunities
Morningside, Durban
Full-Time | Office-Based
International Clients (UK & Overseas)

About Floor19

Floor19 is a growing international sales and service organisation based in Durban. We support overseas clients through a range of business process outsourcing (BPO) services including lead generation, customer service, administration, data management and outbound telephone campaigns. We pride ourselves on professionalism, attention to detail, strong communication skills and delivering outstanding results for our clients. [Floor19_Do…Template 1 | Word]

We Are Always Looking For:

  • Lead Generators
  • Telesales Consultants
  • Appointment Setters
  • Customer Service Advisors
  • Client Support Administrators
  • Data Researchers
  • Team Leaders
  • BPO Professionals

What You’ll Be Doing

Depending on the campaign and client, responsibilities may include:

  • Speaking with businesses and consumers in the UK and other international markets
  • Lead generation and appointment setting
  • Customer service and client support
  • Data capture and CRM management
  • Processing administration and support tasks
  • Building and maintaining positive client relationships
  • Achieving daily and weekly performance targets

What We’re Looking For

  • Excellent spoken and written English
  • Confident telephone manner
  • Professional attitude and strong work ethic
  • Reliable attendance and punctuality
  • Good computer skills
  • Ability to learn quickly and follow processes
  • Previous sales, customer service, call centre or administration experience is advantageous
  • Matric preferred

What We Offer

  • Competitive basic salary
  • Performance incentives and bonuses
  • Full training provided
  • Modern office environment
  • Opportunities for growth and promotion
  • Exposure to international businesses and clients
  • Long-term career opportunities

Working Hours

Most of our campaigns support UK-based clients, therefore working hours may align with UK business hours.

Apply Now

We recruit throughout the year and maintain an active talent pool for current and future opportunities.

Please submit:

  • Your CV
  • Contact number
  • Current area of residence
  • Notice period (if applicable)

Floor19 (Pty) Ltd
Morningside, Durban

Join a growing international business where attitude, communication skills and commitment matter more than experience. If you’re motivated, professional and eager to build a career, we’d love to hear from you.

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Pay: R8 500,00 – R13 000,00 per month

Application Question(s):

  • Neutral Accent

Experience:

  • UK: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

Title: International BPO

Company: Floor19

Location: Morningside, KwaZulu-Natal

 

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