Grade A Site Manager – Security

Job Details

Division: Operations

Industry: Integrated facilities (Soft Services)

Business Unit: Security

Minimum experience: 3 Years

Job functional area: Supervisory/Management (Site Security)

Job Description

Who we are

Excellerate Services is an integrated facilities (soft services) provider with a presence across Africa, The Middle East and the UK. Our core purpose is to add measurable value to our clients.

We do this by creating environments where people can thrive.

This means that their properties are secure, staff and visitors are safe, buildings are clean, hygienic and pest free, gardens are well maintained, parking effortless and the occupier experience is enhanced with indoor plantscaping and innovative food service offerings.

Why choose us

Our Vision is to be Africa’s leading trusted provider of fully integrated, self‑performing property related solutions and services, driven by quality, excellence and forward thinking.

Our Story: Established in 1978, Excellerate Services has grown into one of the most respected soft services businesses globally. We focus on the effective integration of people, processes and technology as a key enabler of operational excellence. By joining us, you become part of a team that utilizes innovative technology and robust business processes—underpinned by an ISO 9001 quality system—to achieve higher service levels and measurable outcomes. We offer a dynamic, innovative environment where service delivery is moved forward through analysis, digital tools, and a commitment to results.

Why Join Us

At Excellerate Services, you will be part of a dynamic and forward-thinking organization committed to innovation, excellence, and continuous improvement. We offer an environment where employees are empowered to contribute meaningfully and grow professionally while delivering measurable outcomes for our clients.

About the role

The primary responsibility of the Site Manager is to ensure effective and efficient security operations at the site.

What you will bring


Inherent requirements for the position (non-negotiable)

• PSIRA Grade A Registered
• Matric Certificate
• Computer literate (solid proficiency required)
• 3–5 years Security Industry experience
• 3–5 years supervisory experience
• Previous Site Management experience (advantageous)
• Valid Driver’s License Code 08 with own reliable transport
• 3–5 years hotel/accommodation security experience
• First Aid, Fire Fighting, and Health & Safety Representative training
• Knowledge of security industry regulations and operational requirements
• Willingness to work shifts (Wednesday to Sunday; Monday & Tuesday off)
• Experience with Velocity Application
• Strong report writing and investigative skills

Additional demonstrable requirements:

• Excellent people skills
• Strong conflict handling abilities
• Strong problem-solving ability
• Advanced computer literacy
• Strong leadership capability and discretion
• Excellent verbal and written communication skills
• Strong commitment to service excellence and client satisfaction
• High level of professionalism and accountability

What you will be doing

• Enforce the Company Disciplinary Code of Conduct
• Manage day-to-day operations of Site Security Personnel
• Ensure effective rostering and deployment of security staff
• Assist with training and development of site security personnel
• Provide site-specific security recommendations to senior management
• Investigate on-site incidents and compile detailed reports
• Handle and resolve staff and client complaints professionally
• Provide administrative support for site operations
• Identify and manage HR-related matters on site
• Proven handling of IR (Industrial Relations) matters
• Manage leave planning, attendance and operational efficiency

As per Excellerate Services Recruitment and Selection Policy: All equity procedures will apply as the Company is committed to promoting internally. The Company reserves the right to seek external candidates should no suitable applications be received.

Excellerate Services is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

Closing date: 15 May 2026

Important Note: All interested candidates must submit their CVs with all relevant qualifications attached, including a letter of application. Please specify the position that you are applying for. If you are not contacted as a short-listed Candidate within 2 weeks of the closing date, please consider your application as unsuccessful.