Overview
Front of House Manager Jobs in Gauteng at LST Recruitment
FRONT OF HOUSE MANAGER – PERFORMING ARTS & VENUE OPERATIONS
Location: Gauteng
Employment Type: Permanent
Salary: R777,023.04 per annum (Total Cost to Company)
A leading public-sector performing arts institution is seeking to appoint an experienced Front of House Manager responsible for coordinating audience services, hospitality delivery, venue readiness and stakeholder engagement in support of productions staged at the organisation’s facilities.
The successful candidate will ensure the smooth operation of front-of-house services while supporting production requirements and maintaining a high-quality visitor experience.
KEY PERFORMANCE AREAS
Production Support
- Work closely with Artistic and Production teams to coordinate front-of-house readiness for performances
- Support implementation of production-related audience service requirements
- Ensure front-of-house operations align with production schedules and staging requirements
- Facilitate communication between production teams and venue operations staff
Hospitality Services Management
- Coordinate hospitality services for internal and external productions
- Manage hospitality riders for visiting productions and stakeholders
- Ensure delivery of professional guest and artist hospitality services
- Respond to hospitality requests and coordinate service delivery accordingly
Venue Operations and Facilities Coordination
- Oversee daily front-of-house venue operations
- Ensure readiness of public-facing facilities before performances and events
- Coordinate audience access and visitor flow management
- Support safe and efficient event execution
Stakeholder and Partnership Management
- Establish and maintain strong relationships with internal departments
- Coordinate with external event organisers and production partners
- Support collaboration with service providers and venue stakeholders
- Maintain professional relationships with artists, production teams and clients
Resource and Budget Management
- Manage front-of-house operational budgets
- Coordinate staffing and scheduling for front-of-house personnel
- Oversee stock and hospitality resource allocation
- Support efficient utilisation of venue operational resources
Leadership and Supervision
- Supervise front-of-house personnel
- Coordinate staffing plans aligned to performance schedules
- Ensure service excellence across visitor-facing operations
- Support staff performance and development
MINIMUM REQUIREMENTS
- BCom Degree in Business Management or equivalent qualification
- Minimum 3 years management experience within hospitality, events or venue operations environments
- Experience managing front-of-house services within a public venue, theatre or events environment
KEY COMPETENCIES
- Venue operations coordination
- Hospitality services management
- Stakeholder engagement
- Budget and resource management
- Team leadership and supervision
- Production support coordination
- Strong communication and organisational skills
Only shortlisted candidates will be contacted.
Job Type: Permanent
Work Location: In person
Title: Front of House Manager
Company: LST Recruitment
Location: Gauteng
