External Sales Representative

Primary purpose of the job

To effectively provide an outstanding service to all clients through the achievement and control of the sales function by exceeding sales targets, and management of CRM, with the ultimate aim of achieving company profitability & objectives, and in line with acceptable corporate governance standards.

Main Responsibilities

• Contributing to the development and application of the sales strategy and plans which contribute to the overall business objectives.
• Managing and controlling all aspects of customer relationship management.
• Obtaining new business and the effective management of the portfolio’s top clients.
• Maintaining sound relationships with existing clients and fostering the development of new clients
• Fostering and maintaining relationships with the professional sector and endorsing the development of specifications
• Managing & controlling the progress of sales enquiries through to a successful sale.
• Providing assistance to finance department in respect of collections and communicating and assistance in resolving customer queries
• Developing, gathering and sharing of market intelligence with all stakeholders
• Effective use of Sap and attending to the assimilation of required reporting
• Attendance in and participation of stock takes, conference attendance and training sessions
• Inspections of construction sites prior to mobile mill rolling’s and steel laying foundations (where applicable)
• Follow ups on production and transport to ensure order is dispatched timeously as per customer needs
• Portraying the Safal Steel brand of Service, quality and integrity.
• Ensuring that clients have Safal Steel latest pricing
• Have excellent knowledge of all the products that we sell.
• Completing weekly call reports.
• Using the company clocking system when visiting offices.
• Be familiar with our stock and offering clients alternatives where we do not have stock.
• Promoting slow moving stock and chasing up project orders where stock has been procured for.
• Any other duties and tasks as assigned by management from time to time.

Key competencies and skills:

• Excellent interpersonal skills & communication skills.
• Excellent planning and organizing skills.

Key competencies and skills:

• Excellent interpersonal skills & communication skills.
• Excellent planning and organizing skills.

Additional/specific work requirements

• Valid Driver’s licence
• Own vehicle

Qualifications required:

• Minimum academic qualification: Matric/ Certificate in Sales.
• Qualifications as an added advantage: Diploma or A relevant qualification in Sales and marketing.

Experience required:

• General work experience (years): 5 Years Sales experience
• Specific to the position (level/discipline/years): At least 5 years’ experience in relevant field
• Industry: Steel manufacturing, building materials, or construction industry

Computer literacy:

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Experience with CRM systems Sap (Advantage)

Language requirements

• Strong communication skills in English (written and verbal)
• Multilingual ability (Advantage)
• Ability to engage professionally with clients at all levels