Overview
Debt Review Agent Jobs in Claremont at BlueStar Consultants
Job Advertisement: Debt Review Call Center Agents
Location: 66 Main Road, Toffie Lane, Claremont, 7708, Western Cape, South Africa
Employment Type: Full-time
About the Role
We are seeking motivated and professional Debt Review Call Center Agents to join our dynamic team. In this role, you will assist clients in managing their debt review process, provide clear guidance, and ensure excellent customer service while adhering to compliance standards.
Key Responsibilities
- Client communication: Handle inbound and outbound calls with empathy and professionalism.
- Debt review guidance: Educate clients on the debt review process and assist with queries.
- Compliance adherence: Ensure all interactions meet regulatory and company standards.
- Case management: Maintain accurate records of client interactions and progress.
- Team collaboration: Work closely with colleagues and supervisors to achieve performance targets.
Requirements
- Matric (Grade 12)
- Experience: Previous debt review experience preferred.
- Skills: Strong communication, problem-solving, and negotiation skills.
- Knowledge: Understanding of debt review processes and South African credit regulations.
- Attributes: Empathetic, resilient, and target-driven.
What We Offer
- Training: Comprehensive onboarding and ongoing skills development.
- Growth opportunities: Clear career progression pathways.
- Supportive environment: A team culture that values employee wellbeing.
- Competitive package: Market-related salary plus performance incentives.
How to Apply:
Send your CV and cover letter to [email protected] with the subject line Debt Review Call Center Agent Application.
Work Location: In person
Title: Debt Review Agent
Company: BlueStar Consultants
Location: Claremont
