Overview
Customer Service Clerk Jobs in Krugersdorp at Shoprite Holdings Ltd
Medirite Plus Riverview is looking for a Customer Service Clerk to join the front shop team at our retail pharmacy. Responsible for delivering excellent customer service, assisting customers with their enquiries, and ensuring that all front shop customers are professionally attended to. This role plays a key part in creating a positive shopping experience for customers by being knowledgeable about our products, services, and promotions.
Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
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- Greet customers upon entry and provide friendly, knowledgeable assistance.
- Respond to customer inquiries regarding products, services, and store policies.
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Provide advice on promotions that are currently happening in the front shop.
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Assist when needed with exchanges, and refunds as per store policy.
- Promote loyalty programs and assist customers in signing up.
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- Work closely with pharmacy staff and management to ensure seamless customer service.
- Assist with training new employees in customer service protocols and store procedures.
Essential:
- Grade 12 qualification or equivalent
Essential:
- 1 + Years previous experience in retail or customer service is preferred; experience in a pharmacy setting is a plus.
Skills:
- Strong customer service and communication skills.
- Ability to handle transactions accurately and efficiently.
- Familiarity with point-of-sale systems and computer literacy.
- Friendly, patient, and approachable demeanor.
- Detail-oriented with a focus on accuracy and quality.
- Ability to work effectively in a fast-paced environment.
- Willingness to learn about pharmacy products and health services.
- Retail environment with typical hours including evenings, weekends, and holidays.
- May require extended periods of standing and occasional lifting of light to moderate weight.
to join the front shop team at our retail pharmacy. Responsible for delivering excellent customer service, assisting customers with their enquiries, and ensuring that all front shop customers are professionally attended to. This role plays a key part in creating a positive shopping experience for customers by being knowledgeable about our products, services, and promotions.
Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
We are committed to Employment Equity when recruiting internally and externally.
Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.
If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.
Title: Customer Service Clerk
Company: Shoprite Holdings Ltd
Location: Krugersdorp
