Overview
Client Portfolio Lead Jobs in Cape Town at Anthony Coe Consulting
Digital Consultancy · Full-time contract · Remote / Hybrid
About us
We are a digital consultancy working with clients across South Africa, the US, the UK, and Australia. Our work spans lead generation, brand awareness, campaign strategy, content, digital channels, events, and offline marketing, all in service of clear commercial goals.
About the role
We are looking for a Client Portfolio Lead to manage delivery across a portfolio of client accounts. You will sit between the client and our internal team, keeping projects on track through clear communication, practical coordination, and consistent follow-through.
You will need to be comfortable in a fast-moving digital environment where briefs, channels, and priorities can shift quickly.
This role suits someone who is organised, confident with clients, and comfortable owning outcomes without needing constant direction.
Candidates must have access to their own reliable laptop or computer, as equipment is not provided.
Key responsibilities
Client communication
Act as the main day-to-day contact for assigned clients
Keep clients updated on progress, timelines, and next steps
Follow up on approvals, feedback, and outstanding information
Run client meetings and capture actions clearly
Raise risks or delays early, with practical solutions ready
Internal delivery
Brief internal team members on deliverables.
Own project timelines and hold the team to deadlines
Track actions across multiple active projects simultaneously
Spot blockers early and help remove them
Make sure responsibilities are clear across the team at all times
Quality and reporting
Review digital outputs before they reach the client to ensure they fit with company quality standards.
Check that work matches the brief, meets quality standards, and is ready to go live
Prepare weekly or monthly progress reports
Maintain project trackers and meeting notes
Give leadership a clear view of project status when needed
What we are looking for
We are looking for someone with experience in client service, account management, project coordination, marketing delivery, or digital project management. You do not need to be a channel specialist, but you do need to understand how marketing works, moves from brief to delivery.
You will be well suited to this role if you can:
Communicate clearly with both clients and internal teams
Manage several deadlines at the same time without dropping detail
Follow up consistently and proactively, not passively
Spot delivery risks before they become bigger problems
Keep meetings focused and ensure actions are captured
Review work carefully and give useful, clear feedback
Stay composed when priorities shift
Have worked in a digital-first environment and understand how campaigns, content, and digital channels move from brief to live
Ideal background
You may have worked in roles such as:
Account manager
Project manager
Client success manager
Delivery manager
Traffic manager
Campaign coordinator
Marketing operations coordinator
Experience in a digital agency, marketing consultancy, creative agency, media team, or campaign delivery environment would be a strong advantage.
What success looks like
Projects are moving, clients are informed, and the internal team knows exactly what needs to happen next. The right person will reduce chasing, improve follow-through, and give both the client and the team more confidence in the delivery process.
Title: Client Portfolio Lead
Company: Anthony Coe Consulting
Location: Cape Town