Overview
Beauty Therapist Jobs in Sea Point at Sorbet Salon
Title: Beauty Therapist
Purpose of the work:
It is the role of the Beauty Therapist to offer professional skincare, body care and waxing treatments in conjunction with retail advice, suited to the guests’ individual needs. As a Beauty Therapist you have intimate contact with the guests and should therefore display exceptional customer service and professionalism at all time.
Work Responsibilities:
1. Understand and be able to accurately analyse guests needs and offer all treatments expected of your therapist grading level.
2. Maintain a hygienic working environment (treatment room and equipment) as per Franchise system requirements.
3. Advise guests on the appropriate treatment according to their needs to meet your minimum sales requirements (according to skills level).
4. Advise guests on the appropriate retail products for home care, to meet your minimum sales requirements (according to skills level).
5. Actively upsell and cross sell treatments and retail products.
6. Maintain and care for equipment and work tools entrusted to you.
7. Prepare rooms for treatment BEFORE client arrives.
8. Accurately restock your treatment room when needed.
9. Regularly attend and participate in the required training modules as per the Sorbet Franchise system.
10. Always maintain a positive, friendly and empathetic relationship with all guests.
11. Assist from time to time in additional general operational work, as required by the franchisee or franchisor (cleaning of communal areas, stock takes,
12. Flexibility with shift times to accommodate Talk Shows and Training needs from time to time, as required by the company.
Behavioural/Group Responsibilities:
· Passionate Service – First and foremost focusses on serving the needs of our guests
· Selfless Community – Actively works to better the environment for her/his team, rather than focusing only on individual needs.
· Servant Leadership – Actively focuses on “serving” her/his guests and fellow citizens.
· Unwavering Integrity – Is honest in all her/his dealings in the community.
· Individual Growth – Actively works to better her/ his skills.
Key Competencies:
· Accredited Beauty Degree or Diploma.
· Able to accurately analyse and prescribe the correct treatments and home care products.
· Customer Focused.
· Punctual.
· Good communications skills (spoken, written and telephonic).
· Organised and systematic.
Work Location: In person
Title: Beauty Therapist
Company: Sorbet Salon
Location: Sea Point
