Overview
Workshop Supervisor / Senior IT Support Technician Jobs in Pretoria, Gauteng, South Africa at ExecutivePlacements.com
Title: Workshop Supervisor / Senior IT Support Technician
Company: ExecutivePlacements.com
Location: Pretoria, Gauteng, South Africa
Recruiter:
Scholtz Partners International
Job Ref:
Workshop Supervisor ..
Date posted:
Wednesday, March 25, 2026
Location:
Pretoria, South Africa
Salary:
R25 000 CTC
SUMMARY:
Workshop Supervisor / Senior IT Support Technician
POSITION INFO:
📍 Location: Hatfield, Pretoria
💰 Salary: R25 000 CTC (Depending on Experience)
Are you a hands-on IT professional ready to step into a role where you can lead, organize, and still stay technically involved?
We’re looking for a Workshop Supervisor / Senior IT Support Technician to take ownership of workshop operations while acting as a senior technical resource within a fast-paced SMB/MSP environment.
This is not just a supervisory role — you’ll be expected to lead from the front, troubleshoot independently, and bring structure, urgency, and accountability to the technical team.
✅ Experience Required
- 3 – 5 years’ experience in IT support / desktop / workshop / MSP environment
- Strong experience with Windows desktops, laptops, printers & peripherals
- Microsoft 365 administration (user support, mail, basic tenant admin)
- Solid networking fundamentals (TCP/IP, DHCP, DNS, routers, switches, Wi-Fi)
- Strong communication skills (Afrikaans & English essential)
- Ability to work under pressure and manage multiple priorities
⭐ Advantageous Experience
- MSP environment exposure
- Supervising or mentoring technicians
- Windows Server administration
- Microsoft Entra ID / Azure AD / SharePoint
- Backup systems, antivirus & endpoint tools
- Project rollouts / deployments
- Client-facing IT support experience
🛠️ Key Responsibilities
- Take ownership of workshop flow and job visibility
- Allocate work and follow up with technicians
- Improve turnaround times and reduce bottlenecks
- Provide senior-level technical troubleshooting and escalation support
- Improve documentation, accountability, and follow-through
- Reduce dependency on management for daily coordination
- Support stable and responsive client service delivery
🌟 Key Competencies
- Self-managed and proactive
- Strong problem-solving ability
- Organised and disciplined
- Hands-on and solution-driven
- Calm under pressure
- Professional with clients and team members
- Strong sense of urgency and accountability
- Able to lead and hold technicians accountable constructively