Overview
Virtual Assistant (opertation, finance, logistics) – remote position Jobs in Morocco at The Brotherockers
Title: Virtual Assistant (opertation, finance, logistics) – remote position
Company: The Brotherockers
Location: Morocco
Company Overview:
The Roaming Agency is an international music and entertainment company specializing in high end live performances for weddings, private celebrations, and corporate events worldwide.
We represent and manage premium live bands performing across Europe, the United States, the Middle East, and other international destinations.
Our signature concept is based on acoustic roaming bands that move among guests, interact directly with them, and create a unique atmosphere without relying on a traditional stage.
As the company continues to grow, we are looking for a highly organized and reliable Virtual Assistant and Operations Coordinator to support the daily management of the business.
Role Overview
This is a key operational position combining travel logistics, client coordination, administrative support, calendar management, and basic financial follow up.
You will work closely with the founder and play an important role in ensuring that events, client communications, travel arrangements, payments, and internal processes are managed accurately and on time.
The position requires someone extremely organized, autonomous, proactive, and comfortable managing many tasks simultaneously. Ideally, the candidate has experience using Notion, Trello or any similar tool for the tasks.
This is not a purely accounting role. The main focus is to keep the company organized, ensure that nothing is forgotten, and make sure every client, event, and internal process moves forward smoothly.
Key responsibilities :
Travel and Logistics Coordination:
• Research and book flights, hotels, trains, ferries, rental cars, and local transportation for bands and team members
• Compare different travel options based on price, timing, location, reliability, and practical constraints
• Find suitable hotels and accommodation based on budget, room requirements, event location, and travel schedules
• Track travel changes, delays, cancellations, claims for refund and missing confirmations
• Ensure that all required travel documents and booking information are properly stored and easily accessible
• Request and collect travel receipts after each event
Client and Event Operations:
• Send follow up emails and messages to clients, planners, venues, suppliers, and partners
• Track unanswered communications and relaunch contacts when necessary
• Send clients the relevant forms, questionnaires, payment links, booking links, and scheduling links
• Organize discovery calls, production calls, and internal meetings
• Add calls and meetings to the calendar with all relevant information and documents
• Send reminders when information, documents, payments, or confirmations are missing
• Support the preparation of event production documents
Financial and Payment Support/
• Prepare and send deposit invoices and final invoices to clients
• Follow up on overdue or unpaid invoices
• Ensure that client balances are paid within the required deadlines
• Pay approved supplier and team invoices after verifying the amounts and payment details
• Process approved reimbursements for musicians and team members
• Upload invoices, receipts, and expense documents to the company accounting system
• Keep clear records of completed and pending payments
• Flag any discrepancies, unusual expenses, or missing documents before payment
The role does not require advanced accounting expertise, but the successful candidate must be highly trustworthy, accurate, and comfortable handling confidential financial information.
Required Skills and Experience:
• Ability to communicate perfectly in French and English
Minimum Bachelor’s degree or equivalent qualification
Experience in Trello, Notion or a similar tool
• Previous experience as a Virtual Assistant, Executive Assistant, Operations Coordinator, Office Manager, Travel Coordinator, or in a similar role
• Strong professional experience in administration, logistics, operations, or client coordination
• Excellent written and spoken English and French
• Strong organizational skills and exceptional attention to detail
• Ability to manage multiple deadlines and priorities simultaneously
• Experience booking international travel and accommodation
• Comfortable handling invoices, payments, receipts, and basic financial follow up
• Strong knowledge of Google Workspace, including Gmail, Google Drive, Google Sheets, and Google Calendar
• Comfortable learning and using CRM systems, online calendars, project management tools, and internal platforms
• Ability to work independently and take ownership of tasks
• Comfortable handling sensitive, confidential, and financial information
Ideal Candidate Profile:
You are highly organized and naturally enjoy creating structure.
You are proactive and do not wait until a task becomes urgent before taking action.
You are proactive in communication and always update the team about your achievements
You are comfortable following up several times when necessary while remaining professional and diplomatic.
You check details carefully before confirming bookings, making payments, or sending documents.
You are able to anticipate problems and suggest practical solutions.
You remain calm when travel plans change or several urgent tasks arrive at the same time.
You communicate clearly and professionally with international clients, suppliers, and team members.
You are reliable, discreet, and comfortable taking responsibility for important operational tasks.
Experience in events, hospitality, travel, entertainment, luxury services, or international client management would be a strong advantage.
Position Details
• Full time position
• 40 hours per week
• Remote work
• Candidates must be based in Morocco
• Regular availability during European business hours
- • Occasional flexibility may be required during busy event periods