Overview
Virtual Assistant Jobs in Makutano, Haut-Katanga, Democratic Republic of the Congo at OnlineJobs.PH
Title: Virtual Assistant
Company: OnlineJobs.PH
Location: Makutano, Haut-Katanga, Democratic Republic of the Congo
We are a growing U.S. based luxury cleaning service company building long term systems and processes. We are looking for a Multifunctional Virtual Assistant who is organized, detail oriented, proactive, and willing to learn new tools and workflows over time.
This is a long-term role for someone who enjoys structure, documentation, research, and improving systems.
Core Responsibilities
- Document Organization & Administration
Organize and maintain internal documents (employee forms, agreements, SOPs, onboarding documents)
Create and maintain clean folder structures in Google Drive / Dropbox
Ensure documents are labeled, versioned, and easy to access
- SOP & Process Documentation
Watch provided YouTube videos related to professional and luxury cleaning
Extract key steps, tools, and methods
Convert videos into clear, written cleaning checklists and SOPs (deep cleaning, specialty cleaning, future white-glove services)
Continuously improve and refine these documents
- Platform & Systems Support (Training Provided)
Learn and assist with BookingKoala setup and optimization
Help align BookingKoala services, pricing logic, and descriptions with the main website
Document platform workflows for future team use
(No prior BookingKoala experience required — willingness to learn is essential)
- Market & Competitor Research
Research competitors in the cleaning and luxury service space
Summarize pricing models, service structures, and positioning
Provide written summaries and insights (not just links)
- Social Media Support
Set up and manage social media accounts (Instagram, TikTok, etc.)
Repurpose content ideas from provided material
Draft captions, hashtags, and posting schedules
Post content consistently (branding guidance provided)
Required Skills & Traits
Excellent written English
Strong attention to detail
Highly organized and process driven
Comfortable learning new tools and systems
Able to follow instructions precisely
Proactive communicator (asks smart questions)
Reliable and consistent availability
Fluent English