Overview
Trades / Skilled Labor Technician, Maintenance Technician / Mechanic Jobs in Cape Town, South Africa at Werfnet
Location: Brackenfell, Western Cape
Employment Type: Permanent
Position Overview An industry leader in the supply, support, servicing, and maintenance of technologically advanced industrial woodworking machinery is seeking an Intermediate Technician to join its Technical Department in Brackenfell.
The successful candidate will be responsible for the installation, servicing, maintenance, fault-finding, and repair of industrial woodworking machinery and equipment. This role requires a technically skilled and customer-focused professional who can build strong client relationships while delivering high-quality technical support and service.
Excellent client communication and customer service skills are essential, as the successful candidate will regularly interact with customers, represent the company professionally, and ensure a positive customer experience at all times.
Key Responsibilities Technical Responsibilities
- Perform installations, servicing, repairs, and maintenance on industrial woodworking machinery and equipment.
- Conduct electrical and mechanical fault-finding and diagnostic assessments on complex machinery.
- Complete repairs and maintenance to ensure machinery operates at optimal performance levels.
- Assist with the assembly, testing, and commissioning of newly imported machinery and equipment.
- Perform repairs and maintenance on second-hand machinery received in-house.
- Maintain accurate service, maintenance, and repair records.
- Ensure all work is completed in accordance with health and safety regulations and company standards.
Customer Service & Administration
- Build and maintain professional relationships with clients.
- Respond effectively to customer enquiries, technical questions, and complaints.
- Manage outstanding technical quotations and customer commitments.
- Represent the company, its products, and suppliers in a professional, approachable, and service-driven manner.
- Identify opportunities to promote and sell machines, spare parts, and consumables.
Operational & Team Support
- Participate in team meetings and support company objectives.
- Assist with the training and development of fellow team members where possible.
- Attend trade exhibitions, conferences, and industry events.
- Assist with exhibition setup and breakdown activities.
- Maintain a neat and professional showroom environment.
- Ensure responsible use, care, and maintenance of company vehicles and assets.
- Participate in ongoing technical training and e-learning development programmes.
- Familiarise yourself with company procedures, policies, and documentation.
Minimum Requirements Qualifications
- Qualified Electrician/Millwright with a valid Trade Test (Red Seal Certification).
Experience
- Minimum of 3 years’ experience in a technical, maintenance, or service-related role.
Language Requirements
- Fully bilingual in Afrikaans and English.
Technical Skills
- Strong electrical fault-finding and troubleshooting abilities.
- Proficiency in Microsoft Word, Excel, and Outlook.
- General IT literacy and experience working with CRM systems or related software.
- Valid Code B driver’s licence.
Highly Advantageous
- Previous experience within the woodworking machinery industry.
- Experience working with industrial machinery, manufacturing equipment, or production machinery.
- Knowledge of CNC machinery, woodworking equipment, or related machine technologies.
- Ability to read and interpret technical schematics, plans, and manuals.
- Strong understanding of electrical systems and controls.
- Mechanical background with hands-on experience working on machinery and equipment.
- Familiarity with PLC systems and automation.
Key Competencies
- Excellent client communication and relationship-building skills.
- Strong customer service orientation.
- Strong troubleshooting and analytical abilities.
- High attention to detail.
- Self-motivated and proactive.
- Ability to work independently and within a team environment.
- Strong organisational and time-management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Resilient, adaptable, and solution-oriented.
- Professional interpersonal and communication skills.
- Strong commitment to safety and quality standards.
Title: Trades / Skilled Labor Technician, Maintenance Technician / Mechanic
Company: Werfnet
Location: Cape Town, South Africa
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