Overview
Technical Trainer Jobs in Pretoria at Ford Motor Company
Job ID
64600
Category
Ford Customer Service
Location
Pretoria, South Africa
Work Type
On-site
- Cooperate with training development or design team to review and adjust materials to readiness before delivery of training.
- Cooperate with training development or design team on the translation process to review materials in local language and readiness before delivery training.
- Cooperate with STARS, Market SEO (Field Service Engineer/Zone Managers) for technician nomination to improve class fill rate.
- Cooperate with market SEO/FSE/TAC to identify special market needs to improve FIRFT and reduce VORs.
- Strong skills & knowledge of automotive technology.
- Strong presentation and facilitation skills, with the ability to engage and motivate trainees through interactive learning activities and demonstrations.
- Proficiency in using automotive diagnostic tools, software, and equipment, with the ability to demonstrate proper operation and troubleshooting techniques.
- Excellent problem-solving skills, with the ability to identify and address training gaps, challenges, and opportunities for improvement.
- Ability to take on required suggestions from training supervisor and put it into practice.
Delivery technical training
- Delivery of technical training on curriculum training, new model training, and performance improvement training to technicians across dealership networks in the market.
- Review technical training materials and market relevant adjustments that retain high quality of technical training such as curriculum, new model training and market special courses to improve FIRFT in market.
- Training material translation review, feedback, and rectification (local language and content).
- Develop special training courses such as FIRFT based on market requirement.
- Arrange and Ensure training material readiness for training such as below:
- Power Point / Presentation materials
- Student information
- Practical activity worksheets
- Assessment questions and answer documents
- Prepare training room and working bay readiness before conducting classroom training, including teaching aids, tools, equipment, and training vehicles, including admin tasks.
- Provide in-depth instructions to technicians on Ford vehicle systems, components, and technologies, including engines, transmissions, electrical systems, brakes, suspension, and steering by following the IMG curriculum.
- Conduct hands-on demonstrations and practical exercises to reinforce technicians to apply their knowledge in Ford vehicles for FIRFT.
- Delivering and ensuring that training programs comply with relevant industry regulations and safety standards.
- Ensuring the maintenance of the training facility, tools & equipment for readiness and safety, including conducting Training Facility Safety audit.
- Update training attendance & student completion details to ensure the training history data and learner records in STARS are up-to-date and accurate.
- Improve trainer skill & knowledge via eLearning, TTT (Trainer the Trainer) or practical activities.
- Support to improve class fill rate via follow up with dealers/ technicians and guide them on their certification paths or learning steps that need to be completed for the certification of their technicians.
Support market activities
- Conduct technician skill contest in market such as design activities for contestants and their evaluation, etc.
- Support market activities such as Reward and Recognition program, School to Work program (Apprentice program), and Bridge program for technician from other OEMs.
- Support market SEO lead for ad-hoc assigned tasks and report to the training lead (supervisor).
- Technical Diploma or bachelor’s degree in mechanical or automotive engineering, or
- Trade Certificate (Auto Industry Designated Trade) + N4, or
- Trade Certificate (Auto Industry Designated Trade) + N3, with Ford Technical Training Level 1 Qualification
- Extensive experience in the automotive industry, with a strong background in technical training, service in automotive systems, diagnostics, and repair procedures
- Good familiarity with automotive technical training processes
Title: Technical Trainer
Company: Ford Motor Company
Location: Pretoria
