Overview
Technical Support Specialist Jobs in Johannesburg, Gauteng, South Africa at ExecutivePlacements.com
Title: Technical Support Specialist
Company: ExecutivePlacements.com
Location: Johannesburg, Gauteng, South Africa
Recruiter:
Dante Personnel
Job Ref:
PTA025548/CN
Date posted:
Thursday, March 5, 2026
Location:
Johannesburg, South Africa
Salary:
22 000
SUMMARY:
Technical Support Specialist needed in Johannesburg South for a electrical company
Salary: R22 – 30 000 CTC
POSITION INFO:
Minimum requirements:
- Diploma/degree in Electrical and/or completed your Trade Test
- 3+ years' experience in the electrical field
- Prior experience in technical support, customer service, or field support in the electrical industry is a plus
- Familiarity with industrial electrical equipment, automation devices, or control panels.
- Knowledge of safety standards and basic troubleshooting tools
- Basic knowledge of electrical systems, circuits, and devices
- Efficiently conduct and assist customers in fault-finding, troubleshooting, and testing electrical systems/components
- Respond to customer inquiries via phone, email, or WhatsApp regarding electrical products and equipment.
- Guide customers through installation, operation, and maintenance procedures
- Document customer issues, resolutions, and service reports accurately in the support system
- Escalate technical problems to engineering or field teams when necessary
- Ensure Freshdesk is continuously up to date.
- Maintain up-to-date knowledge of company products, features, and industry standards
- Provide basic training or guidance to customers on product usage and safety.
- Create detailed electrical drawings to support panel design and production.
- Provide accurate and timely quotations for custom panels and non-standard product requests.
- Conduct testing on new products to ensure compliance with safety standards, performance expectations, and internal quality benchmarks.
Consultant: Charlene Nel – Dante Personnel Pretoria Silver Lakes
Apply via our website
If you do not hear from us within 5 days, please accept that your application was unsuccessful