Overview
Technical Customer Support Agent (Electrical / Automation) Jobs in Cape Town, Western Cape, South Africa at ExecutivePlacements.com
Title: Technical Customer Support Agent (Electrical / Automation)
Company: ExecutivePlacements.com
Location: Cape Town, Western Cape, South Africa
Recruiter:
Network Recruitment
Job Ref:
NES025017/Sharo
Date posted:
Sunday, March 8, 2026
Location:
Cape Town, South Africa
SUMMARY:
Are you a technically minded customer support professional with experience in electrical or automation environments? A leading engineering environment is seeking a proactive individual who thrives in a fast-paced setting and enjoys solving customer queries while supporting operational excellence.
POSITION INFO:
In this role, you will be responsible for managing incoming customer queries across multiple communication channels while ensuring accurate order processing and effective first-line technical support. You will liaise with internal teams to ensure efficient resolution of customer requests while maintaining high service standards.
Education:
- NQF Level 4 qualification in Electrical, Mechatronics or a related technical field.
Job Experience & Skills Required:
- Minimum 2 years’ experience in a customer support role
- Exposure to technical or industrial environments
- Ability to manage customer queries via phone, email and other platforms
- Experience with order processing and coordination with internal teams
- Strong troubleshooting and problem-solving ability
- Experience working with ERP or similar systems
- Excellent communication and multitasking skills
Apply now!
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For more information contact:
Sharon Dinake