Overview
Technical Agent Jobs in Gauteng at Afrizan People Intelligence (PTY) LTD
Seeking a skilled and customer-focused Technical Agent to join our Fleet Managed Maintenance Contact Centre. In this role, you will act as the subject matter expert, providing professional technical advice and resolving queries related to vehicle maintenance. You will play a key part in ensuring a smooth, efficient, and exceptional customer experience.
As a Fleet Managed Maintenance Contact Centre Agent, you will be the go-to expert for customers requiring assistance with vehicle maintenance. From offering technical guidance to facilitating maintenance processes, you will ensure each customer receives outstanding support and service.
- Resolve customer queries regarding managed maintenance.
- Provide technical advice as the subject matter expert on vehicle maintenance.
- Facilitate and oversee the vehicle maintenance process from start to finish.
- Deliver exceptional customer service and ensure customer satisfaction.
- Collaborate with internal teams to support efficient service delivery.
- Minimum 3 years’ experience as a mechanic (petrol or diesel).
- Commercial vehicle exposure will be advantageous.
- Clear ITC and criminal record.
- Strong communication skills with the ability to explain technical concepts clearly.
- One solid reference required per candidate.
EE Disclaimer:
All positions will be filled in accordance with the company’s Employment Equity plan. We encourage people with disabilities to apply.
Application Unsuccessful Disclaimer:
If you do not receive feedback within two weeks of your application, please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.
Pay: R22 000,00 – R28 000,00 per month
Work Location: In person
Title: Technical Agent
Company: Afrizan People Intelligence (PTY) LTD
Location: Gauteng
