SWITCH/RECEPTIONIST OPERATOR

Provide office support services in order to ensure efficiency, effectiveness and to enhance the BMA customer service experience:

• Receive, direct and relay telephone and BMA generic emails
• Direct internal and external members to the appropriate office and staff members
• Greet, assist and/ or direct guests, students, visitors and the general public
• Advice clients on relevant matters based on their requests
• Pick up and deliver the mail
• Open and date stamp all general correspondence, record all enquiries from the BMA email and landline.
• Maintain the general filing system and file all correspondence
• Assist in the planning, preparation of meeting, conferences and conference telephone calls
• Maintain an adequate inventory of office supplies
• Register the received documents for collection by registry or officials
• Transfer or convey messages to internal officials through emails
• Respond to public inquiries visiting the office
• Provide relevant information as required
• Provide secretarial support

Perform clerical duties in order to maintain office administration:

• Develop and maintain a current and accurate filing system
• Assist with the filing and record keeping for all incoming and outgoing documents
• Coordinate the repair and maintenance of office equipment
• Keep a well organised administration system
• Liaise with corporate services with regard to all matters pertaining to the administrative functioning of the office
• Provide high level administrative support to the BMA,

• Grade 12 at NQF level 4 is required as recognised by SAQA.
• No Experience is required.
• Flexibility in working hours will be required to meet demands of the role.
• May be required to work overtime.
• Valid driver’s License

The BMA is an equal opportunity employer committed to employment equity and workforce diversity. Preference may be given to suitably qualified candidates from designated groups in line with the BMA employment equity plan. The BMA reserves the right not to make an appointment to the advertised positions.

Closing date: 17 June 2026