Overview
Store Leader Lonehill Jobs in Johannesburg, Gauteng, South Africa at Wellness Warehouse
Title: Store Leader Lonehill
Company: Wellness Warehouse
Location: Johannesburg, Gauteng, South Africa
Customer Experience
Be professional
- Manage customer interactions, complaints and requests
- Optimise selling space and drive replenishment to ensure stock availability
- Conduct floor walks to ensure housekeeping disciplines are adhered to
Store Profitability
- Sales – meet or exceed targets
- GP – reduce wastage & improve stock accuracy within benchmarks
- NP – reduce controllable expenses in line with budgets
- Interpret Income Statement information and formulate and implement action plans
- Identify challenges, trends and opportunities to drive continuous improvement
Store Disciplines & Productivity
- Ensuring that monthly store audit benchmarks are achieved and improved upon
- Risk Management
- Effective stock control and stock management
- Effective cash handling procedures and controls
- Lead, develop and retain team members
- Performance development culture and team effectiveness
- Leading, developing and coaching the team
- Basic IR
Requirements
- Grade 12
- Business/Admin qualification – a retail management diploma or degree would be advantageous
- Minimum 5 years retail experience – sales, merchandising and admin experience (including 2-3 years managerial experience)
- A genuine interest in health and wellness – brand ambassadors
- Fully computer literate
- Strong written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours
- Proficiency in stock management, cost control and cost management
- Own transport essential
- Competency Assessment Achieved
Benefits
- Remuneration based on a ‘cost to company’ model and performance incentives.
- All permanent team members are required to join the company’s provident fund and risk benefit.
- Medical aid options are available.
- Birthday leave
- Team member discounts on in-store and online purchases
- Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
- Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)