Overview
S&SE Strategy and Capability Manager Jobs in Johannesburg at Nedbank
Job Purpose
To lead the design, development and continuous improvement of organisational capabilities within S&SE, ensuring alignment to Nedbank’s strategic intent. The role focuses on defining capability frameworks, embedding best‑practice operating models, and enabling sustainable execution through people, process, data and technology enablers. The S&SE Strategy & Capability Design Manager translates business strategy into fit-for-purpose capability architectures, maturity roadmaps and interventions that drive performance, resilience and customer value.
Job Responsibilities
Capability Strategy & Design
- Design and maintain end‑to‑end capability frameworks aligned to Nedbank’s strategy, business priorities and regulatory environment.
- Define target-state capability models, maturity assessments and capability roadmaps across S&SE.
- Translate strategic objectives into practical capability requirements spanning people, process, governance, data and technology.
- Partner with senior stakeholders to shape and prioritise capability uplift initiatives.
Insight, Analysis & Decision Support
- Conduct qualitative and quantitative analysis to assess current-state capabilities and identify gaps, risks and opportunities.
- Develop insight-driven recommendations and business cases to support strategic investment decisions.
- Produce executive‑level reports and presentations that clearly articulate capability trade-offs, dependencies and outcomes.
Stakeholder & Change Enablement
- Collaborate with stakeholders across functions and divisions to ensure shared understanding and adoption of capability designs.
- Embed capability thinking into planning, governance and delivery forums.
- Support the change enablement process by aligning capability interventions to business readiness and execution plans.
Job Responsibilities Continue
Governance, Risk & Standards Alignment
- Ensure capability designs comply with Nedbank policies, standards, regulatory requirements and governance frameworks.
- Minimise operational and delivery risk through well-defined capability controls and measurement mechanisms.
- Establish and monitor capability metrics that track progress, effectiveness and business impact.
People Leadership & Capability Uplift
- Lead, coach and develop a high-performing capability design team.
- Set clear performance expectations, provide regular feedback, and support personal development plans.
- Build future-fit capability within the team through targeted learning, knowledge-sharing and succession planning.
- Embed Nedbank values and leadership behaviours through day-to-day role modelling.
Continuous Improvement & Innovation
- Drive continuous improvement of capability design methodologies, tools and artefacts.
- Encourage innovative thinking and experimentation to improve customer outcomes and operational excellence.
- Stay abreast of industry trends, best practices and emerging capability design approaches.
- Produce targeted reports/presentations that summarise findings and recommendations in order to inform senior management decision-making by managing the data collection and analysis process within timelines.
- Solve customer needs and drive the strategy for the business by providing insight and managing data analysis and interpretation on strategic issues and business related challenges faced by Nedbank.
- Deliver key insights in supporting strategic decision-making by responding timeously and professionally to a variety of adhoc business requests that have an impact across the division and organization.
Essential Qualifications – NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Honours in Commerce or Management
Minimum Experience Level
- 6- 8 years experience in analytical and strategic environment.
Technical / Professional Knowledge
- Business administration and management
- Change management
- Client service management
- Consumer behaviour
- Diversity management
- Financial Accounting Principles
- Governance, Risk and Controls
- Operations planning
- Principles of project management
- Strategic planning
Behavioural Competencies
- Aligning Performance for Success
- Building Partnerships
- Decision Making
- Business Acumen
- Guiding Team Success
- Building partnerships
- Planning and Organizing
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Please contact the Nedbank Recruiting Team at +27 860 555 566
Title: S&SE Strategy and Capability Manager
Company: Nedbank
Location: Johannesburg
