Overview
Spanish WFH Customer Service advisor Jobs in Cairo, Egypt at Jobs Hub
Title: Spanish WFH Customer Service advisor
Company: Jobs Hub
Location: Cairo, Egypt
Job Title: Spanish Customer Service Agent
Work Model: On-site during the first month, then eligible for Work From Home based on performance and attendance.
Location: Maadi, Cairo
Shifts: Rotational shifts (4 PM – 3 AM)
Days Off: Rotational
Job Overview
We are seeking a dedicated and customer-focused Customer Service Agent to join our team. The successful candidate will be responsible for following up with patients. and providing guidance on the proper use, storage. This role requires strong communication skills, empathy, and a commitment to delivering an excellent patient experience.
Key Responsibilities
• Contact patients through Outbound calls to provide support and follow-up services.
• Answer patient inquiries and address concerns professionally and accurately.
• Document patient interactions and maintain accurate records in the system.
• Follow up with patients to ensure satisfaction and successful device usage.
Requirements
• Graduates and undergraduates are welcome to apply.
• Previous customer service, call center, or healthcare support experience is a plus.
• Spanish proficiency level B2 or above is required.
• Ability to work on-site in Maadi during the first month.
Benefits
• Net Salary: 28,200 EGP
• Work From Home opportunity after the first month
• Professional and supportive work environment
• Career growth and development opportunities