Overview
ServiceNow Solutions Architect – Presales & Advisory Jobs in Johannesburg, South Africa at Linking Humans
Linking Humans is working with a growing international consulting organisation looking for a Service Now Solutions Architect to support presales activities and design enterprise Service Now solutions for clients across Africa and the Middle East.
This role combines solution architecture, technical presales, and client advisory, helping organisations design scalable Service Now solutions that deliver real business value.
Key Responsibilities
- Lead presales engagements, including solution demonstrations and technical discussions with clients
- Translate business requirements into scalable Service Now solution designs
- Design and prototype solutions across modules such as ITSM, ITOM, IRM, HRSD and CSM
- Support RFP/RFI responses, including technical solution design and effort estimation
- Run workshops with stakeholders and act as a trusted advisor during the sales process
- Work closely with sales and technical teams to shape winning proposals
Requirements
- Service Now Certified System Administrator (CSA)
- Certified Implementation Specialist (CIS) in at least three areas
- Strong knowledge of Service Now architecture, integrations and platform capabilities
- Experience delivering presales demos and supporting bids
Experience
- 5+ years working with Service Now in architecture, consulting or presales roles
Additional Information
- Up to 50% travel across Africa and the Middle East may be required
- Interview process includes a technical presentation and solution architecture demonstration
Title: ServiceNow Solutions Architect – Presales & Advisory
Company: Linking Humans
Location: Johannesburg, South Africa
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