Overview
Service Clerk/Cashier Jobs in Fruita, CO at U.S. Tractor & Harvest, Inc
Assists the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership. Answers customer inquiries about service work and generates repair quotes. Prepares and manages work orders to ensure technicians have work in front of them.
Responsibilities:
Fields internal and external customer inquiries to the Service Department
Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
Maintains service department filings and records and service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
Updates customer profiles using equipment, hours, or other information from the customer work order
Maintains service accessories and supplies and prepares replacement orders
May prepare Service Technician labor performance, productivity, and efficiency reports
May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
May participate in Service EDUCATE Training programs required for the development of skills and knowledge
Maintains a clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments
Maintains knowledge of John Deere and competitive products
Requirements:
Experience working in a service department
Experience with basic accounting practices
Experience with basic computer functions
Experience working cooperatively in a team environment
Experience communicating effectively
High School Diploma, GED, or equivalent experience required
Job Type: Full-time
Pay: $22.00 – $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Experience:
- Customer service: 3 years (Preferred)
Work Location: In person
Title: Service Clerk/Cashier
Company: U.S. Tractor & Harvest, Inc
Location: Fruita, CO
