Overview

Service Centre Supervisor Jobs in Johannesburg South, South Africa at INTELLISTAFF

Location: Johannesburg South

Location:
Cleveland Johannesburg


About

An experienced and results-driven Service Centre Supervisor is required to oversee the daily operations of a steel processing facility. The successful candidate will be responsible for managing personnel, machinery, production schedules, quality standards, safety compliance, and operational efficiency within the Service Centre.
This role requires a strong technical background in the steel industry, hands-on leadership skills, and a proven ability to improve productivity, streamline processes, and maximize equipment utilization.

Key Responsibilities

  • Supervise the daily operations of the Service Centre.
  • Manage and accurately record incoming materials and all return-to-stock materials.
  • Supervise the selection and allocation of input materials to meet production requirements.
  • Conduct comprehensive handovers with the Night Shift Supervisor to ensure seamless operational continuity.
  • Coordinate and manage all steel processing activities, including guillotining, shearing, cutting, band saw operations, and related processing functions.
  • Assist with band saw operations when required.
  • Ensure production schedules are achieved safely, efficiently, and within required deadlines.
  • Monitor workflow and allocate labour and equipment to maximize productivity and throughput.
  • Lead, motivate, coach, train, and supervise Service Centre personnel.
  • Identify production bottlenecks and implement practical process improvements to increase efficiency and operational performance.
  • Ensure machinery is operated safely, correctly, and in accordance with company procedures and manufacturer specifications.
  • Work closely with the maintenance team to minimise equipment downtime and ensure preventative maintenance schedules are completed.
  • Monitor quality standards to ensure all processed material complies with customer specifications.
  • Drive waste reduction initiatives and optimise material utilisation.
  • Ensure compliance with all health, safety, environmental, and company policies.
  • Prepare and submit regular production, efficiency, machine utilisation, and performance reports to management.
  • Assist with production planning, capacity planning, and continuous operational improvement initiatives.
  • Maintain high housekeeping and workplace organisation standards throughout the Service Centre.
  • Minimum Requirements

  • Minimum of 5 years’ supervisory or management experience within a steel service centre, steel processing, or manufacturing environment.
  • Strong technical knowledge of steel products and steel processing operations.
  • Practical experience operating and supervising guillotines, shears, cutting equipment, band saws, and related machinery.
  • Proven ability to lead production teams and consistently achieve operational targets.
  • Sound knowledge of health and safety legislation and best practices within an industrial environment.
  • Knowledge of steel sheet and plate products will be advantageous.
  • Proficient in the use of measuring equipment, including verniers and micrometres.
  • Computer literate, with proficiency in Microsoft Excel and production reporting systems.
  • Valid driver’s licence.
  • Skills and Competencies

  • Strong leadership and people management skills.
  • Excellent planning, organisational, and time management abilities.
  • Demonstrated ability to improve productivity and operational efficiency.
  • Strong analytical, problem-solving, and decision-making skills.
  • Sound mechanical and technical aptitude.
  • Proficiency in the use of precision measuring equipment, including verniers and micrometres.
  • Ability to perform effectively under pressure and meet production deadlines.
  • Results-driven with a strong continuous improvement mindset.
  • Excellent communication and interpersonal skills.
  • Ability to identify operational inefficiencies and implement practical, cost-effective solutions.
  • High level of accuracy, attention to detail, and commitment to quality standards.
  • Preferred Experience

  • Experience with in steel distribution, steel processing, or manufacturing environments.
  • Exposure to Lean Manufacturing, Continuous Improvement, or productivity improvement programmes.
  • Experience monitoring and improving productivity, machine utilisation, throughput, labour efficiency, and production performance.
  • Knowledge of quality management systems and production reporting.
  • Experience with stock control, material flow, inventory management, and production planning
  • Title: Service Centre Supervisor

    Company: INTELLISTAFF

    Location: Johannesburg South, South Africa

    Category:

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