Overview
Senior Sales & Operations Consultant Jobs in Cape Town, South Africa at The Legends Agency
Senior Sales & Operations Consultant
Location: Cape Town (CPT)
Salary: R25,000 CTC
Overview
An established services business is seeking a Senior Sales & Operations Consultant to manage client bookings from quotation through to successful service delivery. This role requires a highly organised individual who can balance client-facing responsibilities with operational coordination, ensuring accuracy, service excellence, and smooth execution of complex bookings.
Key Responsibilities
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Manage end-to-end bookings, ensuring all services are accurately captured and executed
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Handle telephonic and email booking requests with speed and precision
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Prepare and issue quotes within agreed turnaround times
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Maintain accurate records of all client communication and bookings
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Coordinate with operational teams, drivers, and guides to ensure seamless delivery
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Prepare detailed operational documents with clear instructions for service delivery
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Ensure pre-payments are received where applicable
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Manage changes to bookings and communicate updates to relevant teams
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Participate in a rotating standby roster, including after-hours, weekends, and public holidays
Minimum Requirements
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5–10 years consulting experience within the tourism, transport, or service industry
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Strong verbal and written communication skills in English
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Professional telephonic and written communication skills
Advantageous
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Tertiary qualification in Tourism, Operations, or a related field
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Guiding or on-the-ground operational experience
Key Skills & Attributes
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Excellent organisational and time-management skills
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Strong attention to detail
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Ability to multitask and work accurately under pressure
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Strong problem-solving ability
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Confident interpersonal and coordination skills
Title: Senior Sales & Operations Consultant
Company: The Legends Agency
Location: Cape Town, South Africa
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