Senior Manager – Sales.Sales Supersonic

Mission/ Core purpose of the Job

Provide strategic, commercial, and operational leadership of the end-to-end Sales function across all customer acquisition channels, including Online/Digital, Telesales, Dealer/Partner channels, and the MTN distribution network.

Accountable for driving sustainable revenue growth, expanding market share, and strengthening Supersonic’s position in the fibre and fixed connectivity market.

Lead the development and execution of integrated multi-channel sales strategies that optimise channel performance, improve customer acquisition efficiency, and maximise profitability. Oversee sales planning, forecasting, partner enablement, commission structures, and digital sales journey optimisation to ensure alignment with overall business objectives and customer experience standards.

Job Outcomes / Results

The Senior Manager: Sales is accountable for delivering the following key outcomes:

• Achievement of agreed revenue, growth, and profitability targets.

• Sustained growth in customer acquisition across Online, Telesales, and Channel/Partner sales platforms.

• Effective management and optimisation of the sales pipeline, lead conversion, and customer onboarding processes.

• Consistent delivery of channel performance and partner sales targets, including the Supersonic dealer ecosystem and MTN distribution network.

• Improved customer experience and reduced cancellations through effective sales engagement and quality onboarding

• Strong commercial governance and operational oversight, ensuring compliance and effective cost management.

• Key Activities & Responsibilities