Overview
Senior Inbound Consultant Jobs in Cape Town, South Africa at Wild Dreams Hospitality
A dynamic luxury travel company is looking for a SENIOR INBOUND CONSULTANT
This dynamic luxury travel company is known for crafting tailor-made journeys across Southern and East Africa, with a strong focus on the North American market. They’re looking for a highly experienced Senior Inbound Consultant someone who thrives in a fast-paced, detail-driven environment and is confident managing complex, high-end itineraries from start to finish.
Core Criteria:
- Minimum 3 years experience as an Inbound Tour Consultant in the luxury travel market
- Strong knowledge of Southern and/or East Africa as a travel destination
- Proficiency in Tourplan is essential
- Excellent communication skills with a strong command of English (written and verbal)
- Exceptional attention to detail and highly organized
- Ability to manage high volumes of work while maintaining accuracy
- Confident working independently and as part of a team
- Strong problem-solving and crisis management skills
- Must be available for after-hours support for travelling guests
- Based in Cape Town (with potential hybrid flexibility post-probation)
Duties and Responsibilities:
- Plan, quote, and design bespoke travel itineraries throughout Southern and East Africa
- Manage all aspects of the booking process from quote to post-travel file closure
- Confirm and book all travel services and coordinate with suppliers
- Maintain accurate administration and documentation for each booking
- Liaise with the accounts team for invoicing and payment coordination
- Reconfirm all services prior to travel and prepare final travel documents
- Provide exceptional guest support, including being on-call during client travel
- Build and maintain strong relationships with suppliers and international agents
This is a live-out role.
Potential hybrid flexibility post-probation.
Title: Senior Inbound Consultant
Company: Wild Dreams Hospitality
Location: Cape Town, South Africa
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