Overview
Senior Delivery Project Manager Jobs in Cairo, Egypt at Tech Mahindra
Title: Senior Delivery Project Manager
Company: Tech Mahindra
Location: Cairo, Egypt
Role Summary:
The Senior DPM leads medium‑to‑complex telecom project deliveries, including multi‑site, multi‑country, or multi‑technology deployments. This role owns delivery accountability, customer governance, and escalations.
Key Responsibilities
- Lead the complete delivery lifecycle for enterprise customers with complex or global footprints.
- Govern project planning, resource alignment, technical readiness, and activation workflows.
- Conduct governance calls with customer stakeholders (weekly/bi‑weekly).
- Own delivery SLAs: Cycle Time, RFS timelines, CAT completion, billing trigger readiness.
- Drive cross‑functional coordination with engineering, logistics, field ops, LDMs, and provisioning.
- Manage escalations, risk registers, early‑warning indicators, and mitigation plans.
- Ensure configuration accuracy (IP schema, routing, QoS, security templates) before handover.
- Drive billing enablement: documentation completeness, activation confirmations, acceptance artefacts.
- Mentor junior DPMs and project coordinators.
Skills & Qualification
- Strong PM expertise with enterprise customers.
- Deep understanding of telecom network delivery processes.
- Ability to influence teams without direct authority.
- Experience managing executive‑level customer communication.
- Bachelor's degree in IT, Telecommunications, Business Administration or related field
- ITIL Foundation certification (preferred)
- PMP / Prince 2 Certification
- Strong organizational, communication, and follow-through skills
- Ability to manage multiple concurrent requests in a fast-paced, customer-facing environment
- Fluency in English; additional languages are an asset
- 7-12yrs Experience of Telecom Projects