Senior Credit Controller: Key Accounts

ROLE OVERVIEW

The Senior Credit Controller: Key Accounts role is responsible for managing high-volume strategic customer portfolios focusing on risk mitigation, complex reconciliations and meeting cash collection targets. This role also plays a critical role in maintain strong relationship with internal and external stakeholders.

QUALIFICATIONS AND MINIMUM REQUIREMENTS

• Matric/Grade 12 or equivalent
• National Higher Certificate in Accountancy/Financial Management studies
• National Diploma in Accountancy/Financial Management studies is advantageous

EXPERIENCE

• 2 – 5 years SAP experience in financial transactions & reporting
• 2 – 3 years credit control or relevant finance experience
• 2 – 3 years liquor and/or FMCG or Grocery/Wholesale experience is advantageous

SKILLS AND ATTRIBUTES

• Attention to detail
• Problem-solving
• Strong communication
• Strong leadership and coordination
• Strong administrative and reporting
• Ability to work with minimal supervision
• Strong proficiency in SAP & MS Office packages
• Strong numerical/finance skills

KEY RESPONSIBILITIES

• Processing authorisation from internal stakeholders to journal rebates
• Sending rebates that are authorised for payment for payments once a month
• Clearing the journals against the correct claim
• Checking every payment against invoice / remittance
• Following up on how customers have paid
• Checking bank statements for payments and capture payments as per remittance advice
• Rectifying journal entry for wrong cheque allocations
• Ensuring correct settlement discount and rebates are allocated
• Sending schedules & statements at month-end or weekly as and when required to the Head-Office
• Following up on “Refer to Drawer” cheques
• Drawing of PODs and Credit notes for customers
• Uploading and sending statements to key accounts
• Updating all communication with customers on FD10N
• Log outstanding credits on claims log and follow up with warehouse
• Following up on sales teams’ daily list of blocked orders
• Liaising with Key Account Managers for pricing queries
• Assisting Credit Controllers when on leave or in absence
• Releasing orders on time from the block list.
• Checking on the system that customers are not outstanding 60 days & over before the order is released
• Following collection process for all overdue accounts
• Resolving claims for all accounts, to ensure payment is received timeously.
• Preparing reports on overdue book at month-end
• Preparing bad debt report every quarter

REPORTING TO: Team Leader: Credit Controller

CLOSING DATE: 21 May 2026