Senior Billing Analyst

Title: Senior Billing Analyst

Start date: 11th May 2026

Initial term: 18 months, with a strong possibility to extend based on performance and feedback from

the client

Location: Pretoria-based candidates only. Worky Hybrid policy of 2 days per week in the office at a

minimum. Condition to work from the office for training purposes (including initial onboarding),

load shedding or connectivity issues and the like.

Work hours: standard 8am-5pm with the condition of being flexible to the client’s needs during peak

times

Work hours: willing and able to travel internationally for client training and onboarding purposes.

Job Brief

• Supports regions, business units, and functions as a subject matter expert
• Billing/Invoice Issuance Process
• Balance Sheet Account Reconciliation
• Billing Admin
• Bill to Pay
• Manual Billing
• Controls
• Dispute Management
• Workflows management
• Contact with Customers
• Query resolution – Requests from stakeholders
• Input to KPI dashboards
• Project support / Super User activities
• Provide day to day supervision and guidance to AR / Credit Analysts, ensuring task prioritisation, workload balance, and adherence to credit and collections policies.
• Support onboarding, training and ongoing coaching of team members, acting as a subject matter expert for AR, credit controls, dispute resolution and cash application processes.
• Assist with performance monitoring, issue escalation and KPI tracking, while serving as a key link between the operational team, management, and internal stakeholders.

Qualification and years of experience required

• Minimum requirement: B. Comm or equivalent
• 3 – 5 years Billing or Accounting experience
• Experience in the Oil & Gas, Energy or Manufacturing Industries
• Comfortable with high volumes of data and differing data sets
• Multinational experience preferred
• Shared Services environment experience preferred

Core Competencies and Attributes

• Attention to detail
• Analytical, Innovative Thinking and Problem Solving
• Time Management, Planning and Organizing
• Accountability and Dependability
• Ethics and Integrity
• Communication and Teamwork
• Planning & Organising
• Strong interpersonal skills
• Ability to multi-task and prioritize effectively
• Strong ability to work with a cross functional team
• Superior stakeholder service