Overview
Senior Account Manager; Fintech Jobs in Johannesburg, South Africa at Be Different SA (PTY) LTD
Position: Senior Account Manager (Fintech / Payments Experience )
Requirements
- Diploma or Degree in Business, Marketing, Sales, Finance, Public Administration, or related field
- Minimum 3–5 years’ experience in sales, business development, or account management
- Experience selling services or technology solutions to municipalities, government, or enterprise clients
- Experience with in payment processing, collections, fintech, banking, or transaction services environments (Ideal Candidate)
- Existing municipal and public sector network
- Understanding of municipal billing, collections, and revenue management processes
- Experience responding to public sector tenders and procurement opportunities
Skills and Competencies
- Strong sales and negotiation skills
- Excellent presentation and communication abilities
- Relationship‑building and stakeholder management
- Knowledge of payment processing and digital transaction systems
- Strategic thinking and business development capability
- Proposal and tender writing skills
- Self‑motivated and target‑driven
- Strong problem‑solving and analytical skills
Key Performance Indicators (KPIs)
- New business revenue generated
- Number of new municipal and government clients acquired
- Sales pipeline growth
- Client retention and account growth
- Customer satisfaction levels
- Achievement of monthly and annual sales targets
Duties & Responsibilities Business Development
- Identify and pursue new sales opportunities within municipalities, government entities, and related sectors. (Existing customers)
- Build and maintain relationships with municipal decision‑makers and stakeholders
- Develop and execute sales strategies to achieve revenue and growth targets
- Conduct client presentations, demonstrations and solution workshops
- Attend industry events, conferences, and networking opportunities
Payments and Revenue Solutions
- Promote payment processing and transaction management solutions
- Identify opportunities to improve municipal revenue collection processes
- Assist clients in implementing digital payment channels and customer payment solutions
- Work with operational teams to ensure successful deployment of payment‑related services
- Provide guidance on payment processing and customer adoption strategies to increase transaction volumes with their customers
Account Management
- Manage and grow existing client accounts
- Conduct regular client reviews and identify upselling opportunities
Ensure high levels of customer satisfaction and retention
- Coordinate with internal teams to address client requirements and service issues
- Target Achievement
Tender and Proposal Development
- Assist with the preparation of tenders, proposals, quotations and presentations
- Contribute to solution design and pricing strategies
- Support contract negotiations and procurement processes
Sales Administration and Reporting
- Maintain accurate records within CRM systems
- Prepare sales forecasts, pipeline reports and activity reports
- Monitor sales performance against targets
- Track market trends and competitor activity
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Title: Senior Account Manager; Fintech
Company: Be Different SA (PTY) LTD
Location: Johannesburg, South Africa
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