Overview
Sales Marketing Manager Jobs in Kitwe, Copperbelt Province, Zambia at Stars Travel and Tours Service Limited – Malawi (HQ)
Title: Sales Marketing Manager
Company: Stars Travel and Tours Service Limited – Malawi (HQ)
Location: Kitwe, Copperbelt Province, Zambia
Company Description
Stars Travel and Tours Service Limited is a leading Travel Management Company, established in 2014 and recognized for its innovative and tailored travel solutions. As one of the fastest-growing travel organizations in Africa, Stars Travel operates eight self-owned branch locations and six affiliate offices across the continent, with a presence in the Middle East, India, and other global affiliates. The company specializes in delivering comprehensive travel solutions to businesses, simplifying corporate travel through services like flight booking, accommodation management, and 24/7 support. Stars Travel is dedicated to streamlining travel experiences while maintaining a strong focus on traveler safety, cost efficiency, and convenience.
Role Description
This is a full-time, on-site role based in Lilongwe for a [Job Title]. The primary responsibilities include managing day-to-day travel arrangements for clients, ensuring seamless coordination of bookings, accommodations, and itineraries. The role involves maintaining client relationships, addressing inquiries, researching travel options, and ensuring compliance with travel policies and budgetary considerations. Providing excellent service and proactive support to ensure client satisfaction is a key component of this role.
Qualifications
- Strong organizational skills, attention to detail, and ability to manage multiple tasks efficiently.
- Exceptional communication and interpersonal skills, with a focus on client engagement and relationship-building.
- Experience in travel booking systems, itinerary planning, and accommodation management.
- Knowledge of travel industry standards, corporate travel protocols, and cost management strategies.
- Adaptability, problem-solving proficiency, and a customer-focused mindset to address client needs effectively.
- Proficiency in relevant software tools and the ability to learn new systems quickly.
- Previous work experience in the travel industry is preferred but not mandatory.
- Bachelor’s degree in Business, Hospitality, Tourism, or a related field is an advantage.