Overview
Sales Director Jobs in Randburg, South Africa at iSON Xperiences – Smarter Empathic AI
Location: Randburg
Location: Johannesburg, South Africa
Company: iSON Xperiences
Reporting to: Global Chief Revenue Officer
Role Overview
iSON Xperiences is seeking a high‑calibre enterprise sales professional to drive accelerated growth across South Africa and parts of West Africa, across all industry segments.
This is a frontline, individual contributor role designed for a proven enterprise deal closer ($5M – $20M+ ACV) and the ability to structure multi‑year, multi‑geo BPO deals. You will be responsible for originating, structuring, and closing large, complex deals, building a high‑value pipeline from day one, and establishing Ison Xperiences as a credible enterprise partner in the region. This role is about execution, speed, and results – not management.
The role requires a strong bias for execution, speed, and ownership. It is not a management position, but rather a revenue‑generating role focused on delivering tangible business outcomes and establishing a credible enterprise presence in the region.
What Success Looks Like (First 12 Months)
- Build a qualified enterprise pipeline within 30–60 days
- Close multi‑year deals ranging from $5M–$20M ACV
- Secure anchor enterprise clients across South Africa
- Establish a strong regional presence and market credibility
- Develop a repeatable and scalable GTM motion
Key Responsibilities
The Sales Director, South Africa will take full ownership of enterprise revenue generation across the region, managing the entire sales lifecycle while positioning iSON Xperiences as a strategic partner to large organisations.
- Own the end‑to‑end enterprise sales cycle, from opportunity identification through to deal closure
- Originate, structure, and close $5M–$20M+ ACV enterprise deals
- Lead complex deal orchestration across CX, BPO, AI, and managed services offerings
- Drive growth across South Africa
- Build direct relationships with C‑suite stakeholders and decision‑makers
- Position the organisation as a trusted enterprise transformation partner
Target Account Strategy
- Develop and execute named account strategies across key sectors, including Telecommunications, Banking & Financial Services, Government, Utilities and Retail
- Identify and prioritise high‑value opportunities within strategic accounts
Commercial Structuring & Negotiation
- Lead high‑value, high‑stakes commercial negotiations
- Structure deals to ensure long‑term value, scalability, and margin optimisation
- Navigate complex stakeholder environments to drive deal closure
Candidate Profile
- Must have a proven track record of closing large enterprise deals ($5M–$20M+ ACV) within BPO, CX, contact centre, or managed services environments
- Demonstrated experience structuring multi‑year, multi‑country deals, including complex commercial and contractual frameworks
- Strong understanding of South Africa/Africa BPO market, with an established network across key sectors
- Extensive experience engaging and influencing C‑suite stakeholders, with the ability to navigate complex decision‑making structures
- Extensive experience of selling AI‑led propositions across industry sectors
- Solid commercial acumen, with the ability to build, price, and negotiate high‑value deals that deliver long‑term value and margin
- Bachelor’s degree in Business / Technology / Engineering / Data Science, or a related field is preferred; MBA or equivalent is advantageous but not essential
What This Role Is Not
- Not a people management role
- Not focused on account management or client servicing
What We Offer
We offer a competitive base salary complemented by an uncapped commission structure, providing significant upside for high performers. The role also presents a unique opportunity to build and scale South Africa, with direct exposure to global leadership and strategic initiatives.
Why Join iSON Xperiences
iSON Xperiences is a globally established organisation with strong delivery capabilities and a growing international footprint. This role offers the opportunity to take ownership of a high‑potential region, shape its growth trajectory, and make a direct impact on enterprise revenue at scale.
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Title: Sales Director
Company: iSON Xperiences – Smarter Empathic AI
Location: Randburg, South Africa
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