Overview
Sales and Service Consultant Jobs in George, Western Cape, South Africa at ExecutivePlacements.com
Title: Sales and Service Consultant
Company: ExecutivePlacements.com
Location: George, Western Cape, South Africa
Recruiter:
The Talent Room
Job Ref:
Tal000212/EK
Date posted:
Wednesday, April 1, 2026
Location:
George, South Africa
SUMMARY:
Our client in George is hiring a Sales and Service Consultant.
POSITION INFO:
Description:
As a Sales Consultant, you’ll be the voice of their brand, handling inbound and outbound interactions with both existing and prospective customers. Your focus will be on retention, new policy sales, and ensuring every customer feels valued and supported
Responsibilities:
Sales
- Promote products through inbound and outbound calls.
- Identify customer needs and recommend suitable coverage options.
- Achieve individual and team sales targets while maintaining customer satisfaction.
Retention
- Engage existing policyholders and support their transition to new products.
- Address questions and concerns, reinforcing the value of keeping pets insured.
Team Collaboration
- Participate in team meetings, coaching, and training sessions.
- Share feedback and ideas to enhance performance and customer experience.
- Join daily stand-up meetings.
Systems and Administration
- Accurately document customer interactions.
- Ensure compliance with internal procedures and regulatory standards.
- Escalate complex issues appropriately.
General
- Adhere to company policies and procedures.
- Perform other duties as required to support business success.
Requirements:
- Minimum Grade 12 / National Senior Certificate.
- Experience in sales, customer service, or a call centre environment.
- High emotional intelligence, empathy, and a customer-first mindset.
- Strong communication skills in English—both verbal and written.
- Confidence to ask the right questions and understand customer needs.
- Computer literacy and multitasking ability.
Working hours and Shifts:
Shifts will include: Monday to Friday: Midnight Start (00:00 – 08:00) or Early Morning Start (03:00 – 11:00). Alternating weekly.
Hours are subject to change based on business needs and daylight savings
Competitive Market Related Salary!
Please note only candidates that meet the minimum requirements will be considered.
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