Overview
Sales and Development Business Consultant Jobs in Gqeberha, South Africa at Staff Solutions
Location: Gqeberha
Key Performance Areas
1. Annual Sales Budget Compilation
- Develop and submit the annual sales budget in alignment with the company’s marketing strategy.
- Ensure accuracy, attention to detail, and on-time submission.
2. Monthly Sales Performance Reporting
- Drive sales performance to achieve budgeted targets.
- Monitor and report monthly sales results against budget during review meetings.
3. Weekly Sales Activities and Reporting
- Achieve agreed monthly sales activity targets consistently.
- Submit a weekly sales activity report.
Sales Activities Include:
- Cold calling, follow-up calls, and courtesy calls
- Client correspondence via email
- Software demonstrations
- Client visits and meetings
- Mailchimp subscription growth initiatives
4. Consultant Calendar Coordination
- Manage and coordinate consultants’ schedules in SharePoint.
- Ensure effective communication between consultants and clients regarding projects and planned training interventions.
5. Training Planning and Administration
- Coordinate and organise training interventions to ensure a high level of client satisfaction.
Responsibilities include:
- Liaising with clients, delegates, facilitators, and training venues to ensure seamless training delivery.
- Ensuring delegate registration forms are completed and submitted.
- Providing the required information to the Bookkeeper in time for invoicing prior to training.
- Coordinating with administrative staff to ensure training materials are prepared and agendas distributed.
- Conducting post-training follow-ups with selected delegates to monitor quality and satisfaction.
- Reporting any concerns or improvement opportunities identified.
6. Supplier and Store Demonstration Request Management
- Monitor and manage supplier and store demonstration requests received from key clients and stakeholders.
- Forward enquiries to the relevant franchisee, branch, or business representative within 48 hours of receipt.
- Liaise with franchisees and stakeholders on a monthly basis to track progress and ensure timely updates.
- Maintain accurate records within internal tracking systems and provide regular progress updates to the relevant stakeholders and management teams.
7. CRM Management
- Accurately record all sales activities within the CRM system.
- Maintain and regularly update client and prospect information.
8. Proposal and Quotation Management
- Prepare and submit client proposals and quotations within five working days of receiving a request.
9. Service Agreements
- Compile and maintain Client Service Level Agreements (SLAs) and Memorandums of Agreement (MOAs).
10. Project Coordination
- Communicate effectively with clients and consultants to support project planning, implementation, and scheduling changes where required.
11. Client Project Participation
- Participate in client project meetings alongside consultants.
- Assist in ensuring projects run smoothly and achieve client satisfaction.
- Escalate and report client concerns where necessary.
12. Consultant Engagement
- Facilitate weekly meetings with consultants to review current client commitments and upcoming projects.
13. Sales Team Participation
- Attend and actively participate in monthly Port Elizabeth franchise sales team meetings.
14. Website Training Calendar Maintenance
- Maintain and update the training calendar on the company website.
15. Electronic Filing and Document Control
- Maintain a structured electronic filing system in SharePoint for client, project, and sales documentation to ensure easy access and reference.
16. Website and Social Media Enquiries
- Respond to enquiries received via the website, Facebook, Linked In, and Whats App within two working days.
17. Customer Satisfaction Surveys
- Coordinate and report on biannual customer satisfaction surveys.
18. Competitor Benchmarking
- Conduct annual competitor benchmarking surveys and provide findings.
19. Sales and Marketing Research
- Assist with market research activities that contribute to the development of the annual sales and marketing strategy.
Ad Hoc Responsibilities
- Provide support with additional duties as required.
- Assist team members when necessary and contribute to maintaining strong, professional client relationships.
Qualifications and Experience
- Marketing or Sales Degree, Diploma, or a…
Title: Sales and Development Business Consultant
Company: Staff Solutions
Location: Gqeberha, South Africa
Category: