Overview
Sales Agent Jobs in Durban at ibridge contact solutions
Job Purpose
To proactively engage potential customers in retail or field environments to promote and sell coupon-based products. The role focuses on driving sales, creating brand awareness, and delivering excellent customer service to ensure consistent revenue growth.
Key Responsibilities
Sales
- Conduct outbound sales within assigned retail locations or field areas.
- Approach customers confidently to explain and promote coupon offers.
- Achieve and exceed daily, weekly, and monthly sales targets.
- Educate customers on coupon benefits, terms, and redemption processes.
- Manage objections professionally to close sales effectively.
Product Knowledge
- Maintain up-to-date knowledge of all coupon packages, partner offers, and promotional campaigns.
- Provide accurate, clear information to customers.
Customer Service & Brand Representation
- Deliver exceptional customer service and maintain positive customer interactions.
- Represent the brand professionally and consistently to enhance reputation and trust.
- Gather customer feedback for product and service improvements.
Administration & Compliance
- Ensure accurate completion of sales documentation and digital capture of customer details.
- Follow company procedures, privacy policies, and compliance standards.
- Report daily sales results and insights to management.
Teamwork
- Collaborate with team members to maximize overall performance.
- Participate in briefings, training sessions, and performance reviews.
Minimum Requirements
Education and Experience
- Grade 12 / Matric Certificate (required). (Must be submitted with application)
- 6 months–1-year experience in outbound retail sales, field sales, or direct customer engagement (preferred).
- Experience selling coupons, vouchers, memberships, or similar products.
Skills & Competencies
- Strong sales and persuasion skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure in a fast-paced sales environment.
- Target-driven and self-motivated.
- Ability to handle objections and convert leads into sales.
- Basic administrative and reporting skills.
Personal Attributes
- Energetic and confident.
- Professional appearance and conduct.
- Resilient, persistent, and results-oriented.
- Customer-centric mindset.
Working Conditions
- Tele-sales, Retail-based or field-based outbound sales.
- Commission earning based on sales and collections.
Work Location: In person
Title: Sales Agent
Company: ibridge contact solutions
Location: Durban
