Overview
Sales Affiliate Agent : HOE Jobs in Johannesburg, South Africa at MiWay Insurance Limited
What will you do?
The Affiliate Agent will, under direct supervision, be responsible in managing relationships with MiWay’s affiliate partners and converting affiliate‑generated leads into sales. The role involves handling inbound and outbound calls, assisting customers referred through affiliate channels, and ensuring exceptional customer service and sales performance.
As an affiliate agents you will be handling multi‑channel communication, support policy queries, and contribute to sales and service excellence. May provide customers with essential information regarding products and services. Predictive dialling may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording of data.
Minimum Qualifications
- Grade 12/Standard 10/ NQF 4
- RE5 Certificate (As per DOFA date)
- Fully FAIS Accredited (As per DOFA date)
Minimum Experience
- Minimum 1-3 years sales experience in a Call Centre Environment.
- Short-Term insurance experience would be advantageous.
Knowledge and Skills
- Undertake Outbound Tele‑Sales
- Service inbound client queries, requests
- Administration and processing
- Quality, Compliance and Accreditation
Personal Attributes
- Communicates effectively – Contributing dependently
- Situational adaptability – Contributing dependently
- Action orientated – Contributing dependently
- Persuades – Contributing dependently
Core Competencies
- Being resilient – Contributing dependently
- Collaborates – Contributing dependently
- Cultivates innovation – Contributing dependently
- Customer focus – Contributing independently
- Drives results – Contributing dependently
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Title: Sales Affiliate Agent : HOE
Company: MiWay Insurance Limited
Location: Johannesburg, South Africa
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