Overview
Reservationist / Receptionist Jobs in Stellenbosch, Western Cape at Rozendal Farm
- Manage all guest reservations via phone, email, and online booking platforms (e.g., Airbnb, Booking.com, direct website).
- Greet and welcome arriving guests, conduct smooth check-ins and check-outs, and ensure an exceptional first impression.
- Respond promptly and professionally to guest enquiries, special requests, and complaints.
- Maintain accurate records of bookings, payments, and guest information using the property management system.
- Coordinate with housekeeping and maintenance teams to ensure cottages are ready for each arrival.
- Process payments, issue invoices, and manage cash and card transactions accurately.
- Promote additional services, local attractions, restaurants, and wine estate experiences to guests.
- Monitor and update online listings, rates, and availability across all booking channels.
- Handle general administrative and office duties as required.
- Assist management with reports, occupancy statistics, and other operational tasks.
Pay: R8 000,00 – R11 000,00 per month
Work Location: In person
Title: Reservationist / Receptionist
Company: Rozendal Farm
Location: Stellenbosch, Western Cape
