Overview
Remote Phone Representative Jobs in Nigeria at Prime Operations
Title: Remote Phone Representative
Company: Prime Operations
Location: Nigeria
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Location: Remote
Schedule: U.S. Business Hours
Type: Full-Time
Summary:
We are seeking a Remote Phone Representative to support outbound communication and appointment-setting operations for growing U.S.-based businesses. This role involves speaking with leads, explaining services, scheduling appointments, and maintaining professional customer interactions through high-volume outbound calling activities.
This opportunity is ideal for individuals looking to build a remote career in phone support, outbound calling, customer engagement, telemarketing, sales support, or call center operations. You will receive structured training, ongoing coaching, and opportunities for advancement within a fast-growing remote work environment.
Responsibilities:
- Make 350–450 outbound calls daily using company dialer and CRM systems.
- Communicate professionally with leads and explain appointment details clearly.
- Follow approved scripts and outreach workflows consistently.
- Schedule appointments directly into internal calendar and booking systems.
- Maintain accurate records of calls, appointments, and lead activity.
- Handle objections professionally while maintaining positive communication.
- Meet daily, weekly, and monthly outreach and scheduling goals.
- Participate in coaching sessions and team meetings to improve performance.
- Ensure timely follow-up communication with leads and prospects.
- Perform additional support and outreach tasks as assigned.
Qualifications:
- Excellent English verbal communication skills.
- Strong phone presence and interpersonal abilities.
- Comfortable working in a high-volume outbound calling environment.
- Organized, goal-oriented, and capable of multitasking effectively.
- Reliable internet connection, electricity, laptop/PC, and smartphone required.
- Previous experience in customer support, call center operations, telemarketing, or sales preferred but not required.
- Ability to follow scripts, workflows, and structured communication processes effectively.
What We Offer:
- Fully Remote Work Opportunity
- Competitive Monthly Compensation in USD
- Structured Training & Ongoing Coaching
- Long-Term Career Advancement Opportunities
- Collaborative International Team Environment
- Stable Full-Time Employment
- Performance-Based Growth Potential