Overview
Remote Client Experience & Executive Assistant Jobs in South Africa at Cherry Assistant
Title: Remote Client Experience & Executive Assistant
Company: Cherry Assistant
Location: South Africa
We are hiring a Remote Client Experience & Executive Assistant for a premium salon and specialist hair clinic in the Luxury Beauty & Wellness industry. This is a part-time remote role for a London based company. This role is ideal for someone who possesses a premium communication style, strong sales awareness, and experience in luxury service coordination.
Key Responsibilities
- Client Experience & Booking: Manage bookings via SalonIQ, handle WhatsApp and email enquiries, and guide clients toward the correct services and appointments.
- Diary Optimization: Drive rebookings, support consultation scheduling for the hair & scalp clinic, and recommend services and treatments confidently.
- Sales-Led Booking: Convert enquiries into confirmed appointments, encourage upgrades (treatments, services, consultations), and ensure no missed leads.
- Executive / CEO Support: Provide light diary support for the CEO, assist with organization and follow-ups, and maintain structure across inboxes and client flow.
Required Qualifications
- Previous experience in a salon, clinic, or luxury service reception role.
- Strong sales awareness with a proven ability to convert enquiries into bookings.
- Excellent written and spoken English (high standard essential) with a calm, premium tone.
- Highly organized, reliable, and comfortable with client-facing communication.
Preferred Qualifications
- Prior experience specifically using SalonIQ software.
- Experience supporting high-level executives or business owners in a boutique environment.
Required Skills & Tools
- SalonIQ (Booking Management)
- WhatsApp Business / Email Management
- Google Workspace / Microsoft Office (for CEO support tasks)
Schedule & Pay
- Part-time position; 20 hours per week in the BST time zone.
- This is a fully remote job for a London, UK based company.
- Pay ranges from R7 100 – R8 500, depending on experience and skill.
- Annual raises, bonuses, confirmed holidays PTO.
System Requirements
- Internet speed of at least 20 Mbps.
- Computer with a 2.4 GHz processor or higher.
- 8 GB of RAM or higher.
- Windows 10 or newer, or Mac OS X 10.10 or newer.
- HD 720p webcam.
- Headset with a microphone.
Benefits
- Competitive pay rates.
- Enjoy the flexibility of working remotely, from home or any location of your choice.
- Eliminating commute time.
- Consistent work with the same clients, fostering long-term professional relationships.
- Opportunities for career advancement, dependent on the client.
- Stable work hours and consistent pay.
- A supportive and inclusive work environment that values diversity and individual growth.
If you are a poised, organized professional with a passion for the luxury beauty industry and a knack for seamless coordination, we would love to hear from you. Join our premier team to help us deliver an exceptional experience to our elite clientele. Apply today to become a vital part of our growing business!