Relief Manager: Geochem Operations Jobs in Johannesburg, South Africa at SGS
Job Description
The Relief Manager has the overall responsibility for planning of samples through the processes and client communication of the laboratory. Continuous improvement and optimize the utilization of the laboratory’s throughput according to client’s requirements. Ensure that the overall production for the Geochem facility under his/her control are achieved
Plan and prioritize a production schedule for the jobs/projects in according with lab capability and client requirements
Implement and control the production schedule according to set KPI’s.
Review and adjust the schedule where needed
Where possible, do forecasting and planning for upcoming projects or changes in scope for existing projects
Communicate these finding to senior management team
Ensure efficient collaboration and co-ordination between relevant departments including procurement, human resources, and management
In conjunction with Section Manager and/or Laboratory Manager:
Formulate changes, improve workflow and maximum utilization of resources in the departments
Monitor effective utilization and supervision of human resources within the department/s, including training, recruitment, and discipline
Assist with decisions making about equipment use, maintenance, modification, and procurement to ensure production targets can be met
Direct communication with clients daily on:
Status updates on new and existing projects
Re-negotiating timelines or schedules as necessary
Monitor and review the performance of staff and organize necessary interventions for improvement on production targets
Ensure implementation and adherence to health and safety procedures
Adhere to all quality and safety requirements of the SGS management system
Perform any other reasonable tasks as assigned by direct line manager
Actively participate in the Laboratory improvement initiative. (WCSe)
Manage customer complaints and claims through a systematic approach and ensure that resolution is achieved within the required timelines.
Accountable with Health & safety procedures and protocols and ensure that these are adopted, implemented in the department, and communicated effectively to all laboratory employees.
Accountable for all financial controls and driving the facility to achieve financial targets.
Qualifications
Minimum BSc Degree in Chemistry or National Diploma in Analytical Chemistry or at least 10 years’ experience in an Analytical Lab – at least 5 years at management level
Qualification in Business improvement initiatives will be an added advantage
Title: Relief Manager: Geochem Operations
Company: SGS
Location: Johannesburg, South Africa
Category:
