Overview
Regional Legal Credit Control Clerk Jobs in Pretoria, South Africa at Motor Industry Bargaining Council
Responsibilities
- Capturing and follow up on settlement agreements
- Capturing the status of every employer once the employer has appeared before the DRC and make follow up
- Follow up and capturing of board decisions
- Follow up of deletion reports with inspectorate
- Follow up on write offs with SSC returns
- Negotiate with delinquent employers to maximise debt recovery
- Follow-up daily on progress of the PTP’s and the respective statuses to optimise debt recovery
- Use effective communication and negotiation to ensure successful commitments to pay
- Liaison with all debtors via all communication mediums – must be willing to phone employers
- To receive and resolve queries received from Attorneys & external collection agents;
- To reconcile accounts in dispute with Attorneys & external collection agents
- To participate in various departmental ad-hoc initiatives.
Administration
- Account Reconciliation and liaison with Legal
- Update and maintain proper employer details and the integrity of information
- Use Tran Union reports to for decision making and recommendation to the Credit Control supervisor and legal officer
- Linking of documents (Trans Union, deletions reports) on SLX
- Assessing accounts for write offs and recommending to the Legal officer
- Ability to recommend actions that are cost effective on individual matters
- Update and maintain legal filing and maintenance of legal library
- Issue reminder letters, Final demand letters and default listing notification for periods not referred
- Refer returns to Regional Returns Processor, SSC Returns and ensure that these returns are processed
Customer Service
- Liaising with Legal officers and Legal Secretaries regarding the status of accounts
- Build and maintain relationship with Legal department, Inspectorate and Returns department
- Handle incoming calls in a professional manner
- Liaise with attorneys, Liquidators and third parties
- Offer high class client service to both internal and external clients
- Respond to Client queries within 48 hours via telephone, e-mail, fax or post
- To liaise with other departments to address & resolve client queries
GeneralKnowledge/Experience/Skills/Requirements
- Good written and verbal communication skills
- Good Analytical skills
- Creative problem-solving skills
- Ability to work under pressure with high volumes of accounts
- Sound reconciliation & full function credit control experience/knowledge.
- Sound understanding of both pre-legal and legal process (i.e. Liquidations, business rescue, execution, sale in execution)
- Sound computer literacy an essential (particularly Excel)
- Ability to deal with people and be result orientated
Qualifications
- Recognized Finance / Credit Control / Legal / Business related qualification
- 3 to 5 years Legal Credit Control experience, including liaising with external Debt Collectors and Attorneys
- Working knowledge and understanding of Legal process will be advantageous (i.e. Liquidations, Business Rescue, Execution, Sale in Execution, Bad debts write offs)
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Title: Regional Legal Credit Control Clerk
Company: Motor Industry Bargaining Council
Location: Pretoria, South Africa
Category: